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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
363 Reviews

363 Reviews of Matthews Kia of Greece - Service Center

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February 09, 2024

Needs to honor scheduled service times and have vehicle ready when they stated it would be . This last visit seemed extremely unorganized More

by respmom1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for your feedback. We apologize for the delay in service and appreciate you letting us know.

February 09, 2024

The job got done but it took longer than I expected. They did wash my car, which was nice. More

by issa1
Recommend Dealer
Yes
Feb 27, 2024 -

Matthews Kia of Greece responded

We apologize for the delay in service but truly appreciate your business!

February 08, 2024

Routine recall work. They were fast and courteous They were very nice and professional Nice More

by Matthew.eisenhardt
Recommend Dealer
Yes
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 07, 2024

I came in at 10:30 AM. I got waited on right away. I only waited an hour in the waiting room. Matthew Kia always does a great job. I would never go anywhere else even to bu More

by ROBINABE222
Recommend Dealer
Yes
Employees Worked With
A young guy with dark black hair when you walk in the door his cubicle is right to the first right
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for choosing Matthews to service your vehicle! We appreciate your continued support!

February 06, 2024

Exceptional customer service! I'll be using your dealership to service my Kia from now on. More

by carnut
Recommend Dealer
Yes
Employees Worked With
Silverio, Matthew, Ron and the whole staff
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 05, 2024

Walked into the dealership with a great experience. I suggest anyone should go there very well taken care of. More

by Jvegas523
Recommend Dealer
Yes
Employees Worked With
Ron kyle
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 04, 2024

Matthews service is very good and addresses your needs quickly and promptly. Overall it is a good dealership More

by MIKEWITTHUHN
Recommend Dealer
Yes
Employees Worked With
Doug who works in service 5 stars and Brent in service 5 stars, Joe Kruppenbacher, Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 02, 2024

I always get my service done at Matthews Kia. Always very friendly staff. I was charged a discounted rate on Inspection, which was a nice surprise. More

by DENISEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 28, 2024

Good Got job done pointed out other to be done soon Will use them again More

by rpd006
Recommend Dealer
Yes
Employees Worked With
Yes
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 28, 2024

The service writer was fine. I made an appt for 8am my car wasnt viewed until i called at 11-1130 for an update. I was told because i wasnt waiting my car didnt go first as peopl More

by Rclmoose
Recommend Dealer
No
Jan 31, 2024 -

Matthews Kia of Greece responded

We apologize for your recent experience. Please give Service Manager, Ron Kyle a call at 585-720-8000.

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