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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
397 Reviews
Call Service Center (585) 720-8000

397 Reviews of Matthews Kia of Greece - Service Center

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May 12, 2024

was pleased with the time frame the work was done in and how clean car seemed to be when returned. More

by twpalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 13, 2024 -

Matthews Kia of Greece responded

Hi twpalone, Thank you for the 5 Star Review and your business!

May 08, 2024

Excellent service. The technician was awesome and jrot me informed of the vehicle whole being serviced. More

by trentwynn1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 06, 2024

Great service, friendly staff, fast service, Don’t like how this has to be at least 15 words. More

by joshuagabbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 07, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 03, 2024

I was in for my inspection and tire rotation. Everyone was very helpful. When waiting for my car, I was approached in the waiting area by a sales man who tried selling me another car. I und More

by offenm84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jackson, Brandon Lasher, Bradley Hooper
Report | Print
May 07, 2024 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. Thank you for the review and your business!

May 02, 2024

I do not comment for reviews. See below for ratings on aspects of the visit. Done More

by dmgathmann
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 02, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 02, 2024

Service department under Joe Kruppenbacher and his staff have been nothing short of excellent providing great service, a friendly atmosphere and timely workmanship. Matt DiManno in sales has been my go to More

by GNASCA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Report | Print
May 07, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with our team at Matthews Kia of Greece! Thank you for your business and the great review!

May 02, 2024

MATTHEWS WAS OK ON THIS BUT ALL IT WAS IS MY STOLEN KIA SPORTAGE (2ND TIME) WAS STOLEN AND TOTALED,THEY REALLY DIDN'T HAVE TO DO ANYTHING. THAT BEING SAID PLEASE DO NOT CONTACT ME IN ANYWAY AT ALL,MY KIA More

by CMOHARA127
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
Report | Print
May 02, 2024

Great customer service. Friendly and thorough, addressing the recall and keeping my KIA SELTOS up to date on all maintenance. More

by giniafairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 07, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 01, 2024

Service personnel were good. Very friendly to me and my spouse. My car is in good hands More

by PK1DAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Report | Print
May 02, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 24, 2024

Got in and out very quickly. Friendly staff. Overall good experience. Will buy from again! More

by pcsgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
May 02, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

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