Back

Matthews Kia of Greece - Service Center

Rochester, NY

4.4
363 Reviews

363 Reviews of Matthews Kia of Greece - Service Center

Sort by
March 12, 2024

As always fantastic! This was our 15th car we've gotten from them We love the dealership, won't buy cars anywhere else More

by Jtzl
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson and z Brian in finance
Mar 13, 2024 -

Matthews Kia of Greece responded

Hello, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 06, 2024

Love the waiting area with the coffee and tea. Brad was extremely helpful in getting my repairs paid for. More

by ATANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Mar 07, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Brad! Thank you for your business and the great review!

February 26, 2024

Everyone was very helpful! The waiting room was very clean and the tv was entertaining while I waited for my inspection to be done. More

by TINA_KLEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 22, 2024

Been coming to this place for years because of the great service and friendly people. More

by PSTACHOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper, Christian Rambali
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 21, 2024

Ron Kyle is the man! ! Got everything done for me in a timely manner. Thanks for your help always. More

by bsteffen81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 18, 2024

Customer service was great, deLership is clean, and people were friendly and not to pushy. More

by tracyfin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 18, 2024

My apple car play hadn't been working for some time. It apparently needed an update that was supposed to take between 3-4 hours to complete. I didn't have time on my oil change appointment so reschedule More

by Alexa.vanauken
Recommend Dealer
No
Employees Worked With
Brent
Feb 27, 2024 -

Matthews Kia of Greece responded

Hi Alexa- We're sorry to hear about your recent experience, I do know that people were having issues with our Text service last month and apologize for your frustrations and appreciate you letting us know.

February 12, 2024

Had a 9 AM appointment. Dropped car off the night before. Called at 10:40 to find out if it was done. John indicated he just found out about my car and they were busy. Work More

by bob.lewis0
Recommend Dealer
No
Employees Worked With
John
Feb 27, 2024 -

Matthews Kia of Greece responded

We apologize that our Service Department dropped the ball and understand your frustrations,. We appreciate you letting us know and will work on this with our Team in an effort to provide a better future experience.

February 10, 2024

We ran into unexpected problems, which were dealt with in the best manner possible. Once again, Matthews Kia has not let me down. Thanks to all of them involved. More

by pappajoe
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 10, 2024

Could not have been better. Kept me informed and finished the work a week or more ahead of expected. More

by macwhiting
Recommend Dealer
Yes
Employees Worked With
Brent McArthur
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

...
13
...