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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
397 Reviews

397 Reviews of Matthews Kia of Greece - Service Center

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May 24, 2024

Great service, however the appointment took an hour longer than I was told I was going to be there More

by kristenzablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
May 28, 2024 -

Matthews Kia of Greece responded

Hi kristenzablonski, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 24, 2024

Service was great and the people were alsome very polite and was great with answers to my questions More

by angellugo1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper, Ryan Allen
May 28, 2024 -

Matthews Kia of Greece responded

Hi angellugo1215, Thank you for the 5 Star Review and your business!

May 23, 2024

So far I’m pleased with the service I’ve received. My vehicle is new and not requiring much service at this point More

by kandoo80
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 28, 2024 -

Matthews Kia of Greece responded

Hi kandoo80, Thank you for the 5 Star Review and your business!

May 21, 2024

I've all ways liked this service department. Friendly and service is done in a timely manner. More

by DWOOD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mcauther
May 28, 2024 -

Matthews Kia of Greece responded

Hi DWOOD80, Thank you for the 5 Star Review and your business!

May 21, 2024

Car was broken into anf disabled. Their service dept. did a great job in getting my car back to me. More

by aquinas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Mcauther, Bradley Hooper
May 28, 2024 -

Matthews Kia of Greece responded

Hi aquinas54, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 18, 2024

I’ve always had a great experience at this service department. They are amazing and make everything stress free! More

by Tcerra0991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Ron Kyle
May 20, 2024 -

Matthews Kia of Greece responded

Hi Tcerra0991, Thank you for the 5 Star Review and your business!

May 18, 2024

Awesome service and great people. Matthews Kia with Ron Kyle and the team really provide a top notch customer experience! More

by johnclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
May 20, 2024 -

Matthews Kia of Greece responded

Hi johnclay, Thank you for choosing Matthews Kia of Greece for your recent Service visit. We’re so glad to hear you had a great experience with Ron Kyle! Thank you for your business and the great review!

May 16, 2024

Service was great. Came out to greet in a timely manor. Service was quick. Car was washed and clean as well. More

by tiffany.serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 17, 2024 -

Matthews Kia of Greece responded

Hi tiffany.serra, Thank you for choosing Matthews Kia of Greece for your recent Service visit and the 5 Star Review!

May 13, 2024

Quick service. I was in and out fast. The staff was very friendly and courteous. More

by Rlvargas0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 15, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 13, 2024

Service is always fast and courteous They always come and ask before doing any extra services that I didn’t ask for More

by marieaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson, Bradley Hooper
May 15, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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