
Matthews Kia of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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I went in specifically for a hybrid Kia, unfortunately the trim I wanted is hard to come by and was unavailable. The team at Mathews Kia let me know a Hyundai Tuscan hybrid with everything I was lo the trim I wanted is hard to come by and was unavailable. The team at Mathews Kia let me know a Hyundai Tuscan hybrid with everything I was looking for hit the lot the day prior. (At Mathews Hyundai a half mile away). I am very happy to own the Tuscan today! Great experience from start to delivery!! Highly recommend both Mathews Kia and Hyundai. Ask for Chance Kromer (Kia), exceeded expectations as my sales associate and made for a nice experience. Joe W. More
Matthews Kia of Greece. is a great place to do business with. Everyone is very friendly, professional and knowledgeable about the products they sell and the services they is a great place to do business with. Everyone is very friendly, professional and knowledgeable about the products they sell and the services they provide. When you bring in your car for servicing not only do they do the job at hand but you also get a free car wash every time. Their waiting area is a comfortable area where you can watch TV and enjoy free coffee etc. In the dead of winter I needed air in one of my tires and due to the extreme cold I drove my Sorento into the service bay and requested to have my tires checked, They checked them all and added the air where it was required and sent me on my way with no wait time or questions asked. NOW THAT IS SERVICE! I recently came to the end of my lease and worked with RON FELIX, who made the whole process of purchasing my leased vehicle effortless. He discussed all of my options and gave me much appreciated guidance in many areas when it came to me now owning my car. I am very happy with this dealership and will continue to do business with them. You get an A+ in my book. Thank you all! More
Johnna explained everything very well and showed me all the new gadgets on my new ride.Zac is always Great to work with.So far love the new Seltos the new gadgets on my new ride.Zac is always Great to work with.So far love the new Seltos More
The last time that I was in a dealership looking for a vehicle I physically had to shove the sales person out of my way as he was trying to stop me from leaving. This experience was totally the opposite. vehicle I physically had to shove the sales person out of my way as he was trying to stop me from leaving. This experience was totally the opposite. Ajay was polite, knowledgeable, explained things very well, and to my liking not pressuring us in any way. He worked with us to find the best deal on the vehicle we were interested in. If the service dept. shows this much diligence if and when we need to use it I will certainly have a much different outlook as to auto dealerships. Thanks Ajay. More
It nice and clean custermer cervice is great they help you in everything you need you in everything you need More
It was mostly good experience except for a short intervention. Matt Dimanno was very nice and explained clearly. intervention. Matt Dimanno was very nice and explained clearly. More
a did not receive the 15 point inspection check off list Had a wheel alignment done was never shown stats as to whether it was good or needed adjustments my car no veers left after a short bit while d list Had a wheel alignment done was never shown stats as to whether it was good or needed adjustments my car no veers left after a short bit while driving straight was suggested coolant flush needed don't understand why as it was done.*k miles since last flush More
Communication was nonexistent I would not recommend this dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was ser dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was serviced under warranty’ I asked for under things to be looked at. Also for the service rep to get back to me and I would pay for repairs and get my nys inspection! I never received an update from anyone! I called numerous times to be told they were too busy. Then the computer was down and they couldn’t print out my order, or find it for that matter! If this was the last dealership on the planet I would walk to another! More
Love my new K5! Thanks Brian Salamone and Ron Felix for your professionalism and attention to my needs! Thanks Brian Salamone and Ron Felix for your professionalism and attention to my needs! More