
Matthews Kia of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Very efficient and friendly. The waiting area was clean and comfortable. Uber driver polite and punctual. The waiting area was clean and comfortable. Uber driver polite and punctual. More
We enjoyed working with Dan Allen. He made us feel special and took his time to show us the car and walk us through the leasing process. He is an exemplary employee and I would recomm He made us feel special and took his time to show us the car and walk us through the leasing process. He is an exemplary employee and I would recommend for friends and family to work with him. We really appreciated his knowledge and his kindness. More
They are trash. Didn’t call me to update my vehicle at all and everytime I called them no one is available. I’m never going here again. TERRIBLE SERVICE AND HELLA PR Didn’t call me to update my vehicle at all and everytime I called them no one is available. I’m never going here again. TERRIBLE SERVICE AND HELLA PRICEY More
Great service picking up our new 2023 Kia Sportage PHEV. Any and all concerns easily and conveniently addressed. Eddie and Zack were great to work with and when Eddie was on his day off, Salesman Christian Any and all concerns easily and conveniently addressed. Eddie and Zack were great to work with and when Eddie was on his day off, Salesman Christian stepped right in to assist showing us the cars as we were trying to decide blue or white. The team is definitely dedicated to customer service. Call, text, email, in-person. Any way that is convenient to the customer to communicate they respond quickly to. More
The sales man and manager went to extra effort to find us the correct model with options we needed. the correct model with options we needed. More
I had a wonderful experience. Very Happy with my purpose and thought AJay Stephenson really listened to my needs and gave exceptional service. Very Happy with my purpose and thought AJay Stephenson really listened to my needs and gave exceptional service. More
Matthew Kia did a great job when I recently had my oil changed and tires rotated. And I was pleasantly surprised when I got back in my car and it had been washed! It made my day!! changed and tires rotated. And I was pleasantly surprised when I got back in my car and it had been washed! It made my day!! More
On September 18th 2023 I brought my 2014 Kia Optima SXL Turbo in for a minor service. I had a great experience, service was pleasant and I got my car back in a reasonable, timely manner. Bradley was profe Turbo in for a minor service. I had a great experience, service was pleasant and I got my car back in a reasonable, timely manner. Bradley was professional and helpful and he does go out of his way to give you his best service. However, I've had a few hiccups after I had my new engine replaced (a recall) and it was a bit frustrating and inconsistent for me, but Bradley always tries his best to make things right. I've always loved my car from the day I bought it from them and I always took very good care of it all 9 years..it's just too bad Kia's engine failed me with this car. Hopefully, I will get another 91,000 miles on this newly installed engine!! Thank you Guys @ Matthew Kia of Greece for all you great service!!! 👍🏻 More