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Matthews Kia of Greece

Rochester, NY

4.5
584 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 584 reviews

October 23, 2023

Helpful and patient. ..every aspect went smoothly, and we will return in the future! Friendly staff and excellent attention from Ron Felix! More

by JERRYARNOLD76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with Ron! We appreciate your business and the perfect review!

October 22, 2023

Definitely appreciated that they were not overly pushy and communicated multiple times during the day - providing me ample time to make decisions More

by KTHOMAS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Oct 24, 2023 -

Matthews Kia of Greece responded

We're so glad you had a hassle-free experience with our Team! We truly appreciate your business and the perfect review!

October 22, 2023

Very sympathetic to the unique situation we had and did all they could to make a deal that was realistic . More

by COUSINSHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Richards
Oct 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear our Team took great care of you! We appreciate your business and the great review!

October 21, 2023

Great team work very happy with the service very professional will keep going to them for service More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Oct 24, 2023 -

Matthews Kia of Greece responded

Thank you for your business and the great review!

October 20, 2023

-0 Treat bad & fool their customers, bad service they dont fix & discieve customers. Mrs. Cruz More

by Mrs. Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent -0. All of them and Mathew Kia Greece Rochester, NY, Joe Kruppenbacher, Bradley Hooper
Oct 24, 2023 -

Matthews Kia of Greece responded

Hi Mrs.Cruz- We are actively looking into your visit with our Management Team and someone will be reaching out in an effort to resolve matters. Thank you for letting us know.

October 20, 2023

clean facility. Felt sales person didn't make sure we got the car that wife wanted. Said he would try to find a telluride in the color we liked and the car we trad More

by Steelerfan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Lasher, Ajay Stevens
Oct 24, 2023 -

Matthews Kia of Greece responded

We're sorry to hear that the Telluride you picked did not have AWD. We want you to be happy with your vehicle and we do apologize that this was not better communicated.

October 19, 2023

Great customer service. Helpful and polite crew. Clean and bright buildings. Comfy waiting area and seating. More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names in repair area
October 18, 2023

Very clean and professional staffed. Was a no pressure buying experience and the seller worked hard to meet my needs and price. More

by apeters2k1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Lasher
October 17, 2023

Hey Matt. I didn't hear from you and vision kia has a car available now so iam going with them thanks for what you could do ??? Bob Terra More

by rterra1180
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Matthews Kia of Greece responded

We'll get Matt in touch with you ASAP. We apologize for the delay.

October 15, 2023

Matt was very informative and professional as always. It’s always a pleasure to deal with Matt More

by TULP1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with Matt! Thank you for your business and feedback!

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