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Matthews Kia of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.5
584 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 584 reviews

October 31, 2023

Outstanding customer service. Work done on our KIA Sorento was completed with a high sense of quality. More

by rwzercie710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
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Nov 03, 2023 -

Matthews Kia of Greece responded

Thank you for choosing Matthews to service your Sorento.

October 30, 2023

I had my vehicle in for diagnostic and communication was very rocky. I was not happy paying almost $200 for nothing. More

by Audra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
Report | Print
Oct 30, 2023 -

Matthews Kia of Greece responded

HI Aurda- We apologize for the lack of communication. We are actively looking into your visit in an effort to resolve matters.

October 30, 2023

Brent was very helpful and honest and answered all my questions and concerns. Brent was very polite and professional 👏 More

by sirvincealot41756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Oct 30, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that you had a great experience with Brent! We truly appreciate your business and the great review!

October 29, 2023

I love the large bright showroom, that is so well maintained. I like that you have someone to welcome you and offer a coffee, tea or water. I also love the music playing. Your service department is More

by mcenteeinsurance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I used your shuttle service a few times and I truly enjoyed you driver, Jerome, he is friendly and accommodating. He gave up his lunch to come and pick me up to get my car., Zac Richards
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Oct 30, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with Ron! Enjoy your new Telluride and thank you for your continued business!

October 28, 2023

Relaxed no sales pressure informative I felt like I was buying a car from my son More

by josephchimino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Oct 30, 2023 -

Matthews Kia of Greece responded

Thank you for your business and the great review!

October 27, 2023

The staff was kind, courteous and knowledgeable. They cut me up-to-date throughout the service of what was going on. It was an excellent experience. More

by MCATALFAMO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
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Oct 30, 2023 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

Oct 30, 2023 -

MCATALFAMO3 responded

Thank you, all for your hard work every day. You made my experience an excellent one from the time I walked in the time I walked out. Everyone is kind courteous, very knowledgeable. It was a pleasure to have my car serviced here and look forward to many more. Have a great day.

October 27, 2023

Dealership was great easy process. My representative that I dealt with, his manager, and the financial department were all friend and easy to deal with was not to pushy on the deal. More

by kvflint
Recommend Dealer
Yes
Employees Worked With
Zac Richards, Dan Allen
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Oct 30, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a no hassle, transparent experience with our Team! We truly appreciate your business and the great review!

October 26, 2023

Waited almost 4 months for parts and components for car to be fixed. Matthews did a late insurance adjustment that added additional time to repairs More

by Jkalamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent
Report | Print
Oct 30, 2023 -

Matthews Kia of Greece responded

We apologize for your recent experience. We are actively looking into your visit and someone will be reaching out in an effort to resolve matters.

October 26, 2023

Everyone from my sales person Ron, the ladies in the office to the finance manager made my first car buying process easy and worry free! More

by lcalderon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Littlefield, Karen and Lori, Zac Richards, Joe Kruppenbacher, Eddie Jackson, Dan Mitchell
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Oct 30, 2023 -

Matthews Kia of Greece responded

Congratulations on your first new ride! Thank you for your business and the great review!

October 24, 2023

Matthew DiManno was great to work with. He was very knowledgeable and friendly. He made buying my new sportage x-line a breeze. More

by dseamen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Matthews Kia of Greece responded

Congratulations on your new Sportage! We're so glad to hear you had a great experience with Matt and we hope you enjoy your new ride!

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