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Matthews Kia of Greece
Rochester, NY
584 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 584 reviews
February 04, 2024
Matthews service is very good and addresses your needs quickly and promptly. Overall it is a good dealership quickly and promptly. Overall it is a good dealership More
by MIKEWITTHUHN
Verified CustomerEmployees Worked With
Doug who works in service 5 stars and Brent in service 5 stars, Joe Kruppenbacher, Bradley Hooper
February 02, 2024
They were very knowledgeable about their products. Tried hard to peel back the onion. Made every attempt ease the legal enriched transaction. Tried hard to peel back the onion. Made every attempt ease the legal enriched transaction. More
by mcnettjoe
Employees Worked With
Zac Richards, Eddie Jackson
February 02, 2024
Needed a new to me vehicle. Christian was able to do so, and I am very happy with the one that I purchased. I would recommend Matthews Kia and ask for Christian...you won't go w Christian was able to do so, and I am very happy with the one that I purchased. I would recommend Matthews Kia and ask for Christian...you won't go wrong. More
by christian.rambali
Employees Worked With
Christian Rambali
February 02, 2024
I always get my service done at Matthews Kia. Always very friendly staff. I was charged a discounted rate on Inspection, which was a nice surprise. Always very friendly staff. I was charged a discounted rate on Inspection, which was a nice surprise. More
by DENISEAN
Employees Worked With
Bradley Hooper
January 28, 2024
The service writer was fine. I made an appt for 8am my car wasnt viewed until i called at 11-1130 for an update. I was told because i wasnt waiting my car didnt go first as peopl I made an appt for 8am my car wasnt viewed until i called at 11-1130 for an update. I was told because i wasnt waiting my car didnt go first as people were waiting come first. I didnt end up getting my car back that day because the wait screwed up my ride. The whole point of an appt is that u are scheduled for service. It was an inconvient More
by Rclmoose
January 27, 2024
We went there for service. ..they gave us a list of needed work...we chose to reschedule at our convenience...we paid...I noted the paperwork said the vehicle had been washed... ..they gave us a list of needed work...we chose to reschedule at our convenience...we paid...I noted the paperwork said the vehicle had been washed...it had not...we left More
by alclay33
January 23, 2024
A Simple old change and tire rotation takes 2hrs while I wait. Unacceptable and unsatisfactory. The service employee could not relay my msg properly to the mechanic twice while I was there. I still didn't wait. Unacceptable and unsatisfactory. The service employee could not relay my msg properly to the mechanic twice while I was there. I still didn't get my answer to my questions. I'll be glad when my prepaid service is over so I can go to my trusted mechanic. Also my hood latch was malfunctioning, I noticed this when the attendant tried slamming my hood down at least 5 times to get it to latch. I came out to see what the noise was and told the guy to be easy on my truck. He looked like I'd just caught his had in the cookie jar... Super angry Customer here. I will not recommend anyone to this dealership. More
by neumiville0
Employees Worked With
Not listed
January 21, 2024
Matthews Kia of Greece aims to satisfy! It was super easy & convenient to schedule my service appointment. They took my car right in upon my arrival, took care of all my needs and even wash It was super easy & convenient to schedule my service appointment. They took my car right in upon my arrival, took care of all my needs and even washed my car before I picked up! They kept me updated on the service via text and it was a great experience over all! More
by SHE
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
