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Matthews KIA of Blakely - Service Center
Blakely , PA
213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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213 Reviews of Matthews KIA of Blakely - Service Center
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June 14, 2024
The service department is EXCEPTIONAL! ! Sheena went above and beyond to make my experience less stressful. Marvin was absolutely so patient and so kind. My car was back way faster than ant ! Sheena went above and beyond to make my experience less stressful. Marvin was absolutely so patient and so kind. My car was back way faster than anticipated. Sheena really was a pleasure to deal with. More
by TIFFANY18444
Verified CustomerEmployees Worked With
Sheena Hodge
June 08, 2024
Staff was friendly and helpful. Service was done in a timely manner. I would recommend dealership. Service was done in a timely manner. I would recommend dealership. More
by BIGCAT44
Employees Worked With
June 05, 2024
I find that it is efficient and organized. Staff is helpful and friendly. I feel comfortable here so far. Staff is helpful and friendly. I feel comfortable here so far. More
by CMCGLONE225
May 25, 2024
Very disorganized. Had my Kia in twice for a recall for a total of almost 6 hrs. Second time I was told wait time would be 1 1/2 hrs. Arrived at 8:15, did not get out Had my Kia in twice for a recall for a total of almost 6 hrs. Second time I was told wait time would be 1 1/2 hrs. Arrived at 8:15, did not get out of there until 12:00. More
by DDOUD513
Employees Worked With
Service Dep’t
May 25, 2024
Phenomenal service! Marvin got me in and out quickly and was able to schedule my service on short notice. Always a great experience at this service center. Marvin got me in and out quickly and was able to schedule my service on short notice. Always a great experience at this service center. More
by TGOBLE0
Employees Worked With
Marvin
May 24, 2024
The service department was very nice. Very helpful. They took care of the problem and explained everything to me Very helpful. They took care of the problem and explained everything to me More
by LISALOU_18440
May 23, 2024
Staff are friendly. Left my 2024 Seltos while on vacation for 9 days because my warning light to check AWD has alerted me on 2 separate occasions and they were unable t Left my 2024 Seltos while on vacation for 9 days because my warning light to check AWD has alerted me on 2 separate occasions and they were unable to determine what is causing it on both occasions. Unfortunately, the light did not come on for the nine days that the service department had it and drove it. Four days later, it came on again for me. Only 4000 miles on this vehicle and this is the third time I have had a warning for the all wheel drive and have no idea if it’s even safe to drive. Happy with the staff, unhappy with the vehicle. More
by cyndevs
Employees Worked With
Matthew Weiler
May 21, 2024
The members of the service department at Matthews Kia took care of the required recall service in under one half hour as well as cleaning and vacuuming my car. A HUGE improvement on Healey Kia of Newburg took care of the required recall service in under one half hour as well as cleaning and vacuuming my car. A HUGE improvement on Healey Kia of Newburgh, NY where it took a minimum of 3 hours to perform similar service. Thank you Matthews Kia. More
by BOOKSNEWYORK
Employees Worked With
Only dealt with Service Department
