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Matthews KIA of Blakely - Service Center
Blakely , PA
212 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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212 Reviews of Matthews KIA of Blakely - Service Center
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August 16, 2024
Your sevice department screwed up my oil change and refused to correct it without inconvenience to me. I informed you that I was leaving on vacation in the next few days, but all I got from you was we refused to correct it without inconvenience to me. I informed you that I was leaving on vacation in the next few days, but all I got from you was we're booked for 2 weejs. In addition, when I called on Monday and spoke to Sean I was told I would get a call back. It didn't happen. Very unprofessional. Thankfully, Newton Kia was gracious enough to take my car in right away and determined that my oil was down 2 quarts. Very interesting since you just did the 16,000 mile maintenance on the car the week before. Needless to say, I will not be bringing my car back to Matthews Kia and will be sending a complaint to your corporate office. More
by PENNSLP
Verified CustomerEmployees Worked With
August 16, 2024
Trust worthy, considerate to consumers time, communicates understandably, no worries with their work thank you understandably, no worries with their work thank you More
by ruthie379
Employees Worked With
August 16, 2024
The service department is very helpful, courteous, and prompt to handle the problem. Services we have had done were well done. prompt to handle the problem. Services we have had done were well done. More
by WOODCHIPS02
Employees Worked With
August 16, 2024
awesome friendly efficient service. love them!!! I hit traffic and was late they were super to help me love them!!! I hit traffic and was late they were super to help me More
by MITZIEPREUSS
August 14, 2024
They put stuff on work order that dosent get completed. Say they rotated tires but never did! Say they rotated tires but never did! More
by chrismontafia
Employees Worked With
August 14, 2024
The young man seemed to be new and did not know any answers to my questions. But did not even ask someone else. That was frustrating. Though Brandon in parts was very pleasant and helpful. answers to my questions. But did not even ask someone else. That was frustrating. Though Brandon in parts was very pleasant and helpful. More
by luvspengys9
Employees Worked With
August 13, 2024
Several years ago, this dealership was recommended to me by a former coworker and I have been coming here ever since for oil changes and car repairs. I am satisfied with the service and would recommend thi by a former coworker and I have been coming here ever since for oil changes and car repairs. I am satisfied with the service and would recommend this dealership to others. More
by KATHYCRRR
Employees Worked With
Craig, Austin
August 13, 2024
Very nice, had everything ready and ready in great time. Car was clean when ready Car was clean when ready More
by MRSPKRIZ
Employees Worked With
August 13, 2024
Very unhappy with lack of communication, service time and overall customer experience. We have been collectively without a vehicle for a month, with two separate visits for the same issue, which was not addr overall customer experience. We have been collectively without a vehicle for a month, with two separate visits for the same issue, which was not addressed until we reached out. Steve the finanace manager was very pleasant to deal with, but overall very unhappy with the whole experience. More
by LIMITLESS26
August 13, 2024
It is professional dealer, That is pressuring you, In buying, In something, you don’t needed. buying, In something, you don’t needed. More
by NONAME10000
Employees Worked With
