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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
212 Reviews

212 Reviews of Matthews KIA of Blakely - Service Center

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September 10, 2024

Great experience all round. Professional , friendly. Service area and waiting room immaculately clean. All staff obviously enjoyed working together. Pleasant surprise to get car More

by KELVINBIRRELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin. 5 Stars for phone personality and efficiency. I felt confidant that it would be a good experience from first contact to make an appointment
Sep 13, 2024 -

Matthews KIA of Blakely responded

Hi Kelvin- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 03, 2024

I got my car in within couple days, not a long wait, everything explained before and after appt More

by christinesebastian68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for your feedback. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 03, 2024

Great service dept. always courteous and prompt let me know how long it will take to get done. More

by ED.RABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the perfect review and your business!

September 02, 2024

Always great service and quick. Love that they vacuum and wash my car each time More

by mistygal115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the perfect review and your business!

August 31, 2024

Professional, knowledgeable and work done in a timely manner. would highly recommend to family members and friends More

by johntoetoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the perfect review and your business!

August 30, 2024

Staff is professional, friendly, helpful, knowledgeable. They treat customers fairly and keep you updated well. Rich Washner is our go to guy. Can't say enough good things about him. More

by pennay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews KIA of Blakely responded

Hi Pennay, We’re so glad to hear you had a great experience with Rich Washner! Thank you for your business and the great review!

August 28, 2024

The device was prompt, efficient and completed in a timely manner. The staff are very professional and kept me up-to-date on the vehicle recall remedy progress. More

by eabd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Matthews KIA of Blakely responded

Hello, Thank you for the 5 Star Review and your business!

August 27, 2024

Great communication, knowledge, and effort. Accurate description of work to be done and not deviating from that path. More

by kdog8226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service
Aug 28, 2024 -

Matthews KIA of Blakely responded

Hi, We're so glad to hear you had a great experience with us! Thank you for the 5 Star Review and your business.

August 27, 2024

Great service. Always excellent - very thorough explanation of what was done to vehicle. Very pleasant and friendly staff More

by WILDHORSES2649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Matthews KIA of Blakely responded

HI, We're so glad to hear you had a great experience at Matthews Kia of Blakely! We appreciate your business and the 5 Star Review!

August 26, 2024

Very easy to deal with and very good customer service. Definitely recommend them to other Kia owners. More

by TJGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!