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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
220 Reviews

220 Reviews of Matthews KIA of Blakely - Service Center

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August 01, 2023

Wonderful service and was there to help us when we really needed it even on the side of a busy road. More

by LILKRYSTAL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Weiler
Aug 02, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 29, 2023

Your treated like family from the time you make the appointment until the work is completed. That’s the reason this is the only dealership I use for my service and my new vehicle needs. More

by ddtedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Morgan
Aug 02, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 28, 2023

Always professional, friendly, and courteous. It is a pleasure doing business with your service department. More

by ZALUKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Aug 02, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 26, 2023

Work done on time, but when cleaning inside of car sometimes change settings, have to reset some of them More

by tveno57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 22, 2023

Matthews of Blakey provides professional and quality service in a ver clean and comfortable environment. More

by jmoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jul 24, 2023 -

Matthews KIA of Blakely responded

We're so glad that our Team always delivers an exceptional experience! We truly appreciate your business and feedback!

July 19, 2023

I had my car serviced. They are so nice, even a car wash and vacuum. They take care of their customers. Thank you! More

by mamaruthie1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 19, 2023

Very clean, friendly service team, clean waiting area. Relaxing atmosphere. Easy to make the appointments I need. Fast service. More

by SMOOKETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 19, 2023

They try to please every customer sometimes they aren't satisfied with the outcome. My issue wasn't fixed the next day my car did the same thing that I brought in it for. Not sure if it was driven on the r More

by BROWNINGBABE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin in the service dept. was very helpful.He went over some of the technology my car has with me since I am not very tech savvy. Very nice man.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 17, 2023

The serviceman had my paperwork ready when I got there. Knew exactly what I needed and I requested the oil change. He told me, since I was waiting at the dealership that it would be up to 3 hrs. Offered More

by genaj44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name!!! In service dept.
Jul 20, 2023 -

Matthews KIA of Blakely responded

We're so glad to hear that your service process was quick and easy. Thank you for your business and remember we're always here to help!

Jul 20, 2023 -

genaj44 responded

Extremely pleased with the service I received. Thank you Matthews Kia!!!

July 17, 2023

Marvin was great. However, I was supposed to be given a car wash and vacuum. I did not receive a vacuum. I also wasn’t thrilled I paid $25 for a tire rotation when oth More

by SPERZ926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin was great!
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

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