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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
213 Reviews

213 Reviews of Matthews KIA of Blakely - Service Center

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November 23, 2023

Very pleased with the service. Marvin does a great job, he was very thorough and friendly. More

by FLYEAGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Morgan
Dec 05, 2023 -

Matthews KIA of Blakely responded

Thank you for the great review and your business!

November 10, 2023

Bought a 2018 Jeep Compass with just 60,k miles. . Rich said I can't give you a warranty but it's low miles and absolutely nothing wrong. 2 weeks later it overheated and stranded me and my daughter More

by SKYLA316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews KIA of Blakely responded

We're very sorry to hear about your recent experience and apologize for that and our delay in response. We've reached out to General Manager, Justin Masters to look into your visit.

Dec 09, 2023 -

SKYLA316 responded

I want to say the service manager Sheena, reached out & offered to look at it for free. When they saw how bad it was, shouldn't be driven, she said they would fix the problem. They even gave me a rental to use. Turns out the fan wires were bad but Matthews Kia stepped up and made it right. That was the 2nd vehicle we purchased from them recently and will make them the only place we go from now on. They cont to follow up after to make sure it was working.fine. integrity is so important, esp with a large purchase and they showed a lot of it. A big Thank You and we will be back for our next vehicle and will certainly tell our friends.

November 06, 2023

Great service and sales Department, very courteous and knowledgeable people, nice waiting area with great coffee, they kept me informed every step of the way, they washed and cleaned my vehicle when it wa More

by bgbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Kaplan-service advisor.
Dec 05, 2023 -

Matthews KIA of Blakely responded

Thank you for your continued business! Enjoy your new ride!

November 02, 2023

I had a problem with my Kia Forte trunk latch being constantly loose and the bolts falling out, I pulled into the dealership with no appointment, showed the service writers at the desk and Craig jumped More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pfeifer
Nov 03, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business!

October 30, 2023

Marvin was keeping me apprised throughout of the progress on my car. It was done in the amount of time specified. More

by harrya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Kaplan
Nov 03, 2023 -

Matthews KIA of Blakely responded

Thank you for the great review!

October 30, 2023

Always super satisfied when Matthew's KIA works on my vehicles. They are professional, efficient and explain what needs to be done. No surprises with the bill. Love my KIAS!!!! More

by K.D.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Brozdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Matthews KIA of Blakely responded

Thank you for your business and the great review!

October 28, 2023

Outstanding service provided by the Matthews service team. Really good people doing great work on behalf of their customers. Thanks! More

by triumphmark07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Oct 30, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews and the great review!

October 23, 2023

The dealership was clean. The service manager was knowledgeable as to what was needed, the vehicle was delivered in a reasonable time. More

by CMPERMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews KIA of Blakely responded

Thank you for the great review and your business!

October 23, 2023

The dealership is always clean. Everyone is so great to deal with. Service is top notch More

by MPCALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews KIA of Blakely responded

We appreciate your kind words and business!

October 21, 2023

Very accommodating and quick service. Brian in service department explained the problem well so we could understand it. More

by SSIMPALA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service dept
Oct 24, 2023 -

Matthews KIA of Blakely responded

We're so glad to hear that Brian took great care of you! We appreciate your business and the great review!

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