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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
213 Reviews

213 Reviews of Matthews KIA of Blakely - Service Center

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May 20, 2024

Staff are all friendly and helpful. Explanations are easy to understand, and ongoing. Dealership is very clean and bright. More

by rnmom4god
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and 2 others in service
May 28, 2024 -

Matthews KIA of Blakely responded

Hi rnmom4god, Thank you for 5 Star Review and your recent service visit at Matthews KIA of Blakely!

May 19, 2024

Very knowledgeable and helpful. The staff is pleasant to talk with. Excellent service and vehicle was done in the time frame I was told. I would definitely refer friends and family More

by DGLYNN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
May 20, 2024 -

Matthews KIA of Blakely responded

HI DGLYNN06, Thank you for the 5 Star Review and your business!

May 18, 2024

Great staff that is focused on customer needs. I can't thank them enough for working together to get us another great car! More

by tsuedeleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Weiler
May 20, 2024 -

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

May 16, 2024

Great service and in a timely manner. I will always recommend getting service done here. More

by TRUCKER_93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Matthews KIA of Blakely responded

Hi TRUCKER_93, Thank you for the 5 Star Review and your business!

May 13, 2024

Always a pleasure making appts and getting work done. Check-out is seamless. Thank you More

by SSUTTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marvin
May 15, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

May 10, 2024

Took longer than expected. Matthew was great to work with over the last 10 months to getting this deal together. We cannot blame the Sales team or Facility for not having our More

by nscrnbr27
Recommend Dealer
Yes
Employees Worked With
Matthew Weiler
May 13, 2024 -

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

May 07, 2024

Great service, car was done earlier then expected, service member was helpful and very friendly going over what was done on my car, would recommend to anyone. More

by brianpconnors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services department
May 08, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

May 07, 2024

Was barely listened to. Had to get service manager involved. Had to repeat 6 times what we wanted done and it STILL WASNT DONE More

by rstin812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Kaplan
May 10, 2024 -

Matthews KIA of Blakely responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Justin Masters or Service Manager Shenna Hodge) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

May 03, 2024

I went in with a recall and I got Great service, and everyone that helped were very professional. More

by jennoust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Brozdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
May 07, 2024 -

Matthews KIA of Blakely responded

Hi Jennoust, Thank you for the 5 Star Review and your business!

April 29, 2024

This is my third car I purchased from them. They never steered me wrong. Everybody was very friendly. More

by pegmazz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your continued business and hope you enjoy your new ride!

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