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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
226 Reviews

226 Reviews of Matthews KIA of Blakely - Service Center

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June 23, 2025

Only dealt with Austin Devine; this is the reason other two gentlemen were not rated. Sure they are great just as well. More

by CHUNT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

All my experiences at Matthews since 2017 have been positive. With both the sales and service departments. I won't hesitate to recommend Matthews Kia to everyone. Thank You More

by REDROSECAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

June 16, 2025

Starting to feel that they are just looking to sell parts and labor.was there back in march and they said I needed lower ball joints. Came back and now they are fine. Would of cost me $500. More

by mdburkepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Houlihan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Von Poppe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Devine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Matthews KIA of Blakely responded

Hi- We regret to hear that you had this experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 02, 2025

Fair pricing, no gimmicks so far. Pretty upfront about all of the costs so far. More

by Chippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Von Poppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Matthews KIA of Blakely responded

Hi- Thank you for sharing your positive experience with us. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again soon!

April 19, 2025

They always provide greater customer service, jobs are completed in a timely fashion and the pricing is reasonable. More

by candacejager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Matthews KIA of Blakely responded

Hi- We're so glad to hear about your recent experience with us at Matthews Kia of Blakely! We appreciate your business and great review.

April 12, 2025

Brian is awesome, you couldn't ask for a better service advisor! He will take care of you. More

by tav164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Von Poppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews KIA of Blakely responded

Hi -Thank you for sharing your great experience at Matthews Kia of Blakely. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 07, 2025

Great service experience with service completed in a timely manner and vehicle cleaned prior to pickup. Great job!!! More

by fastcar38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

March 19, 2025

Excellent customer service ! Very accommodating with scheduling And the service package is well worth the money More

by BABYALEX1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Horrocks
Mar 19, 2025 -

Matthews KIA of Blakely responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 11, 2025

The service department is very professional and courtesy. Like dealing with this dealership. Will continue using them to service my Teluride. More

by shapaylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Horrocks
Mar 12, 2025 -

Matthews KIA of Blakely responded

HI We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

March 04, 2025

Great service accommodate customers sticks to time quote informes you of needed service and cost before they finish More

by coolcarol0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know anyone
Mar 05, 2025 -

Matthews KIA of Blakely responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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