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Matthews KIA of Blakely - Service Center
Blakely , PA
212 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
212 Reviews of Matthews KIA of Blakely - Service Center
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December 21, 2024
Service FAST HONEST, Sales dept not that workable. Salesman we bought 6 Sarennto and 1 Telluride had left to another company Salesman we bought 6 Sarennto and 1 Telluride had left to another company More
by ron@rapidpallet.com
Verified Customer
December 06, 2024
Brought my car in for an oil change and fix my wireless charger. Great communication by the service team and all issues addressed promptly. See you in March for my inspection. charger. Great communication by the service team and all issues addressed promptly. See you in March for my inspection. More
by Peevee1
Employees Worked With
December 04, 2024
I Always have really good experiences when getting my car serviced. Friendly staff all around. Highly recommend. serviced. Friendly staff all around. Highly recommend. More
by NICHOLE_RIVENBURG
Employees Worked With
November 27, 2024
This review is off my last visit. Service is normally great when I am there. This last time was told an hour for an oil change and was waiting just over two hours just for an oil chan Service is normally great when I am there. This last time was told an hour for an oil change and was waiting just over two hours just for an oil change. I would have been just over an hour but my car was parked out in the lot when it was done for an hour and no one came out to let me know. I know people have busy days or off days. This is to let you know something was going on that day. I also was not the only one that waited while their car sat in the lot. More
by RDG3903
Employees Worked With
Brian Houlihan. 5 Stars Great employee to have. Very apologetic to my situation
November 04, 2024
Their service is prompt, reliable and courteous. It’s a pleasure to work with Matthews KIA It’s a pleasure to work with Matthews KIA More
by JNWFAM
Employees Worked With
November 02, 2024
I have been having my car serviced at the dealership since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the ca since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the car, Steve, remembers me and stops over to say hello. It is a very professional environment...with a family feel. I also feel free to call and talk to the service department when I have a question. They are the very best. That's why I don't go any place else...ever! More
by nvmiller10025
November 02, 2024
Kept me in the loop of the repair and we’re very straightforward. A+. Will visit again. straightforward. A+. Will visit again. More
by blogan46
Employees Worked With
November 01, 2024
I have almost had every visit to this service center go without a hitch and with those visits, communication was always there. Sometimes not to the correct phone, but regardless of how they contacted me, without a hitch and with those visits, communication was always there. Sometimes not to the correct phone, but regardless of how they contacted me, there was never an issue with contacting them or getting an answer to my questions. Would recommend them. More
by Dave K
Employees Worked With
October 26, 2024
Just left for a warranty repair and what was totally covered at 9:00am was not totally covered at 4:00pm. The issue was being totally covered when it was a repair but when it was realized that it could covered at 9:00am was not totally covered at 4:00pm. The issue was being totally covered when it was a repair but when it was realized that it could not be repaired and needed to be replaced, everything was not covered. They were now charging us for the labor which was a couple hundred dollars. When you pay for the warranty, they should honor the warranty. Would not recommend Matthews Kia of Blakely for any types of service issues. More
by Frustrated customer
Employees Worked With
The service manager
October 21, 2024
Pleasant and courteous to deal with. . take you on time, explain the bill in detail . take you on time, explain the bill in detail More
by SSKODACEK427
Employees Worked With
