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Matthews KIA of Blakely

Blakely , PA

4.8
308 Reviews
Welcome to Matthews Kia of Blakely- home of stress-free car buying! Matthews Auto has been serving the Southern Tier NY area since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, and that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden chargers OR market rate adjustment fees. At Matthews Kia of Blakely in Blakely, PA, every new and used vehicle is priced with a low, bottom- line, upfront- No haggling. No Hassles. No Games. Saving for your car is hard... buying it shouldn't be! Our State-of-the-Art modern facility offers a friendly no pressure shopping experience (with an incredible view of the valley) plus a pretty big selection of new, used and certified vehicles.
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3007 Scranton Carbondale Hwy

Blakely , PA

18447

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Showing 308 reviews

July 26, 2023

Work done on time, but when cleaning inside of car sometimes change settings, have to reset some of them More

by tveno57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 22, 2023

Matthews of Blakey provides professional and quality service in a ver clean and comfortable environment. More

by jmoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jul 24, 2023 -

Matthews KIA of Blakely responded

We're so glad that our Team always delivers an exceptional experience! We truly appreciate your business and feedback!

July 19, 2023

They try to please every customer sometimes they aren't satisfied with the outcome. My issue wasn't fixed the next day my car did the same thing that I brought in it for. Not sure if it was driven on the r More

by BROWNINGBABE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin in the service dept. was very helpful.He went over some of the technology my car has with me since I am not very tech savvy. Very nice man.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 19, 2023

I had my car serviced. They are so nice, even a car wash and vacuum. They take care of their customers. Thank you! More

by mamaruthie1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 19, 2023

Very clean, friendly service team, clean waiting area. Relaxing atmosphere. Easy to make the appointments I need. Fast service. More

by SMOOKETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 17, 2023

The serviceman had my paperwork ready when I got there. Knew exactly what I needed and I requested the oil change. He told me, since I was waiting at the dealership that it would be up to 3 hrs. Offered More

by genaj44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name!!! In service dept.
Jul 20, 2023 -

Matthews KIA of Blakely responded

We're so glad to hear that your service process was quick and easy. Thank you for your business and remember we're always here to help!

Jul 20, 2023 -

genaj44 responded

Extremely pleased with the service I received. Thank you Matthews Kia!!!

July 17, 2023

Marvin was great. However, I was supposed to be given a car wash and vacuum. I did not receive a vacuum. I also wasn’t thrilled I paid $25 for a tire rotation when oth More

by SPERZ926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin was great!
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

July 15, 2023

I was looking for very specific criteria in what I wanted. Matt ( our salesperson) was helpful, informative and not pushy in any way. He allowed me to ask questions and make all the decisions in the p More

by TOOTZIE18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Weiler
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 13, 2023

Was very pleased with buying experience with this dealership. Everything went very smoothly. Would recommend this dealership More

by HELENSATTLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 11, 2023

Outstanding dealership with friendly and prompt service prices are reasonable and service department also. They also offer a ride to your home while your car is serviced. More

by ED.RABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

Jul 20, 2023 -

ED.RABEL responded

Always a pleasure

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