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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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May 13, 2024

The waiting time for the Express Service was longer than I had anticipated. But, the amenities were excellent! More

by kermitmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mandolfi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 13, 2024

The service advisor was very professional and meet all of my concerns for myself and vehicle. More

by MATTHOLLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get his name
May 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi MATTHOLLERAN, Thank you for the 5 Star Review and your business!

May 10, 2024

It was a very stressful day and Michelle was very accommodating to get me in for an appointment last minute to change a dead battery and to setup also for a loner car. VERY PROFESSIONAL!!!! More

by COOKIEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele Hayes! Thank you for your business and the great review!

May 08, 2024

We had the pleasure of working with Gil in the service department at Matthews Kia, and we couldn't be happier with the service received! When we bought our car, I thought it was one of the smoothest More

by LIZZIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Millard
May 10, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Gil Millard! Thank you for your business and the great review!

May 06, 2024

Matthews Subaru of Vestal is a wonderful place to service your vehicle! They are prompt, polite, and go beyond to help their customers! Thank you very much! More

by asavercool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
May 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

May 02, 2024

The man at the check in counter explained what they were going to do and how long it would take. The wait time was half what he told me. Everyone was very courteous and they even sent me a text that I could More

by Infinityxt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

April 29, 2024

Works with your needs to find the right car. They even had one shipped from another location for me. It was perfect. More

by tina_milner
Recommend Dealer
Yes
Employees Worked With
Jared Frobel
May 02, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 29, 2024

I received excellent assistance from Tylor. Wheel barring was ordered and was covered under warranty. More

by howrilkaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
May 02, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Tylor! Thank you for your business and the great review!

April 29, 2024

They ALWAYS take good care of us! Good communications and people! Recommend them to everyone I know! Bill Kalka is the best sales person ever! More

by tntraver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Bill Balka! Thank you for your business and the great review!

April 27, 2024

Great in service and quality workmen ship. Great value with service and personal. I'll be back for Inspection next month. More

by JCALKINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
May 02, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business!

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