Matthews Import Center / Subaru / Kia - Service Center

Best service ever! Both Taylor and Gil are very professional, courteous and super helpful and friendly. Answered any questions I had, got back to me very quickly and ke Both Taylor and Gil are very professional, courteous and super helpful and friendly. Answered any questions I had, got back to me very quickly and kept me informed in a very timely manner. I’m lucky to have those 2 guys on my Kia team. I wouldn’t want to work w anybody else. I’ve been to different dealerships and worked with other ppl. Still, even though Kia-Vestal is 40+ miles away from where I live, and I do have closer dealerships, I’d still drive the distance to go to Vestal. Once you find good ppl like Gil & Taylor, you keep going back! More

My service was wonderful during my appointment. Any issues were addressed and taken care of. Any issues were addressed and taken care of. More

Excellent service; Michelle always kept me informed as work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanat work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanations, and work completed in a timely manner. That is why I keep coming back to Matthews for new Subarus. More

Everyone was so friendly and went above and beyond what I'd expected. Will definitely be sticking with them for service. I'd expected. Will definitely be sticking with them for service. More

I always get great service. I like how you are informed about anything that comes up. They never try to sell me services I don’t need. I like how you are informed about anything that comes up. They never try to sell me services I don’t need. More

I received great service when I had to have a wheel barring replaced on my 2021 KIA Soul. It was covered under my power-train warranty. From the 1st call to the last call Matthews KIA associate Tylor barring replaced on my 2021 KIA Soul. It was covered under my power-train warranty. From the 1st call to the last call Matthews KIA associate Tylor was very professional, helpful and reassuring. More

Chris McAndrew did a great job. I never felt pressured or in a hurry. He worked with me to find the perfect car. I never felt pressured or in a hurry. He worked with me to find the perfect car. More

Came in for LOF and tire rotation. Everyone was friendly and helpful. Always have a good experience at this dealership. Everyone was friendly and helpful. Always have a good experience at this dealership. More

Wayne and Joe made this visit a breeze. True knowledgeable professionals. Thank you very much. True knowledgeable professionals. Thank you very much. More