Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
321 Reviews of Matthews Import Center / Subaru / Kia - Service Center
Sort by
July 30, 2024
The service is always good. My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary ca My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary car washed a the brake noise was still there. I should have turnede around and brought it back, but I ran out of time. Now I just listen to it. More
by AELLIS90
Verified CustomerEmployees Worked With
July 30, 2024
Chris and the team did a great job meeting our needs. The new car we selected actually had some damage. They were able to source the exact same car from another dealer. The new car we selected actually had some damage. They were able to source the exact same car from another dealer. More
by keith.hausser
Employees Worked With
June 25, 2024
After having a problem with the car following a recall repair we were very happy with the service and communication from the company regarding the status of the work being done. repair we were very happy with the service and communication from the company regarding the status of the work being done. More
by sydsgram
Employees Worked With
Josh
June 20, 2024
Amazingly fast service while I waited in their clean and comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. More
by elianexay68
Employees Worked With
June 20, 2024
Checked all of my fluids, brakes, tires and filters. Needed cabin air filter declined offer Needed cabin air filter declined offer More
by akess70
Employees Worked With
June 18, 2024
Thanks to the great team of mechanics that kept listening to me and figured out my car problem to me and figured out my car problem More
by mcsmile4u
Employees Worked With
June 18, 2024
2.5 year BRZ service performed well. Ongoing issue with switching TPMS code sets - Jarrod patientlly corrected my mistake with the switching procedure and offered additional help as needed. The mutual lear switching TPMS code sets - Jarrod patientlly corrected my mistake with the switching procedure and offered additional help as needed. The mutual learning process is ongoing. More
by rmg37
Employees Worked With
Jarrod Kvaltine
June 18, 2024
Everyone at Matthews offered to help with anything I needed or wanted. The genuinely helped me even if I was working with another sales representative. That's teamwork. needed or wanted. The genuinely helped me even if I was working with another sales representative. That's teamwork. More
by NTIMKO
