Matthews Import Center / Subaru / Kia - Service Center

The service staff are courteous, helpful and responsive. We will definitely be back for future service needs. We will definitely be back for future service needs. More

Always speedy, friendly, and efficient. I love the rewards program. I walk to Pete's Diner for a meal while I wait! I love the rewards program. I walk to Pete's Diner for a meal while I wait! More

I would like to convey my sincerest gratitude & thanks to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to me. I so appreciate the dedicated work of those (I could get names of) who made this possible : *Kia Customer Svc/Expedite Team.: Rebecca and Jen, District Parts & Service Manager: Michael: ** Matthews Serv. Adv.- Christopher Mondolfi, Tylor Scharfenstein, Gil, and to the technicians/mechanics, and administrative talents (that don't show on any paperwork I can find) and lastly the gentleman, John Norovich, who shuttled me to and from the dealership. I have been a Matthews Fan since 1996-and thankfully so! More

Good service as usual. They diagnosed the problem quickly and made the repairs in a timely manner. They diagnosed the problem quickly and made the repairs in a timely manner. More

They are always courteous and concern about any problems you might have 5 star service you might have 5 star service More

Great customer service. They were very helpful and pofessional. Thank you Gil for explaining my service options! They were very helpful and pofessional. Thank you Gil for explaining my service options! More

Very good service, I wouldn’t go anywhere else good waiting area cash service, I want to thank Joe Vaughan and his crew for the great work they do! waiting area cash service, I want to thank Joe Vaughan and his crew for the great work they do! More

Helpful with diagnosing the problem quickly and kept me informed throughout the process. Found another small problem and fixed it while they were there. informed throughout the process. Found another small problem and fixed it while they were there. More

Love the service department. They are always helpful, prompt & efficient! My #1 reason for buying my Subaru here! They are always helpful, prompt & efficient! My #1 reason for buying my Subaru here! More

Consistent high level of cooperation scheduling service, communicating during the service. Always know what's going on because of that communication communicating during the service. Always know what's going on because of that communication More