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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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September 23, 2023

Michele took time to keep me informed and understand the repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. Sh More

by elkdweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More

by HTIMSIRRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!

September 23, 2023

Easy and fair sale with no xx or high pressure sales. Overall great experience and recommend More

by jasonkane030
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More

by AHANSEN3
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

Came in for a NYS inspection. Inspection done 1 Hour. Satisfied customer. This part is total xx! More

by monty5
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

I always have good service there and Zach Carlson takes great care of me and my Subaru! More

by jmcimini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

I have always had a good experience at Matthews! ! I have only had good experiences. My bichon po also likes to isit you. More

by ghopkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

Excellent service, always can rely on the service department for quality, quick work. They always communicate next steps and when the vehicle is finished! Matthews import service is the best around! More

by jconner7146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

The dealership is always responsive and repairs are well done. I wish they would go over the repairs and bill when I pick up my car- rather than just having me pay the bill and send me off to look for my ca More

by patfollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

Friendly and respectful service. Honest work and done as fast as was possible. Always good service here. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!