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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
320 Reviews

320 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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September 23, 2023

I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More

by tomnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint More

by dfitts46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Joe Nugent is amazing and made switching my lease easy for the 2nd time now. More

by johnransomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Zach in service is excellent. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. More

by kkaaeoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne T
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Jamal is an excellent representative. Your survey asks for too much in this space. Fifteen words! More

by FELWALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Michele took time to keep me informed and understand the repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. Sh More

by elkdweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More

by HTIMSIRRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!

September 23, 2023

Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More

by AHANSEN3
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Customer service was very good. Kept me updated on my vehicle. Would recommend to others More

by kathybehan658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

They are the most professional, kind, considerate, and genuine team at any dealership I've ever had the pleasure of dealing with. I am on my 18 vehicle and matthews with always have my business. All deale More

by lmtbrandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Vitali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!