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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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September 09, 2024

I love the Express Service option and appreciate the complimentary car wash. The friendly staff is great! More

by lonnastory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

September 09, 2024

Very helpful and pleasant and most of all very professional and a good experience. The salesman Lee Russo was very helpful. More

by ccpotter73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 06, 2024

Jamel was very helpful in keeping me up to date on the status of my vehicle. More

by dmertz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

HI, We’re so glad to hear you had a great experience with Jamel! Thank you for your business and the great review!

September 05, 2024

Always willing to fit in our subaru for routine servicing, friendly, accommodating and professional staff More

by djmdvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

September 05, 2024

Very helpful and efficient service people. Always have the customers needs in mind. Service team is great! More

by pmckedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

September 03, 2024

Friendly and very good service. My car was ready in less time than expected. Reasonable price. More

by nycarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the person’s name.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

September 03, 2024

No appointment for a car inspection and was very happy with the quick, friendly service. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Eric, Thank you for the perfect review!

September 02, 2024

Michele is always pleasant to work with and I am always in and out quickly. More

by moyer1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!

August 30, 2024

The Subaru service center provided excellent service. I am on my 3rd Subaru purchased from Matthews and will probably be back for a 4th -- AFTER I run this one for ten years or so! More

by DREWALLPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Kvaltine
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your continued business! We look forward to helping you with future visits!

August 29, 2024

They fit me in and explained what needed to be done. They were quick and efficient. More

by Kasey8192001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the perfect review!