Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
322 Reviews of Matthews Import Center / Subaru / Kia - Service Center
I was a walk in at 830 am. They told me they were short handed but would squeeze me in so I waited. At 115 pm. They took my car in but said we can not do the oil change beca They told me they were short handed but would squeeze me in so I waited. At 115 pm. They took my car in but said we can not do the oil change because parts was closed. I asked why since my car was there since 830 you could not have my filter to do a oil change and they only reported parts closed at once. And then he added we stare late to service you vehicle. Well I guess your not going to service it since you have no filter because you failed to look ahead but a little bit. This was a total waste of my entire morning and nothing was accomplished. This was such a poor service and I never have a intention of returning to Mathew’s again. More
Helpful, professional and quick are what I would say about my visit this past time. about my visit this past time. More
Great service and pretty fast this time. I waited less than an hour. Michele was awesome as usual. Thanks I waited less than an hour. Michele was awesome as usual. Thanks More
Marissa has always taken good care of our vehicles. She is very knowledgeable and always a pleasure to deal with. We will always trust Marissa and Tyler with our vehicles service. She is very knowledgeable and always a pleasure to deal with. We will always trust Marissa and Tyler with our vehicles service. More
I always have been satisfied with my experience at Matthews. Jamal explained the service performed in a very clear way making sure I understood what took place Matthews. Jamal explained the service performed in a very clear way making sure I understood what took place More
The experience at Matthews Import Center is always pleasant. The staff is friendly, Knowledgeable and professional. pleasant. The staff is friendly, Knowledgeable and professional. More
This was an excellent experience. First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered unde First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered under warranty to fix that I was unaware of. So, my car’s in even better condition, and the work was done in a timely manner. While I was about to leave, I saw an employee outside looking like he was leaving for the day get up and run to open the door for an elderly customer. Very nice. More
They made the process of buy a car very easy. Everything was taken care of for me. Everything was taken care of for me. More
excellent staff and business, especially Joe Vaughan in service, he is always very attentive and professional service, he is always very attentive and professional More