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Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
320 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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320 Reviews of Matthews Import Center / Subaru / Kia - Service Center
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October 07, 2023
The part was here this time. They installed the recall part in an efficient timely manner . So , in and out, in a reasonable time frame. A comfortable waiting area also helped to They installed the recall part in an efficient timely manner . So , in and out, in a reasonable time frame. A comfortable waiting area also helped to pass the time More
by rwheele1
Verified CustomerEmployees Worked With
None of the ones listed
October 07, 2023
Easy in , easy out . Matthews delivers confidence for life’s journey’s day inn day out . Matthews delivers confidence for life’s journey’s day inn day out . More
by hkozakjr
Employees Worked With
October 07, 2023
Great place to do business. Lou Russo was very helpful and went out of his way to gave answers to my questions. Lou Russo was very helpful and went out of his way to gave answers to my questions. More
by 51magog1301
October 04, 2023
Julie and Dom were able to squeeze me in for a quick warranty repair before we took a trip, and finished the work much sooner than originally planned warranty repair before we took a trip, and finished the work much sooner than originally planned More
by jmorriso
Employees Worked With
Dom, Julie
October 02, 2023
As always, service was great and our service advisor Wayne Truesdale never fails us! He and his team are always ready to take care of our auto needs. Matthews stays high in customer service in our opini Wayne Truesdale never fails us! He and his team are always ready to take care of our auto needs. Matthews stays high in customer service in our opinion. More
by donnarussin
Employees Worked With
Wayne Truesdale
September 29, 2023
Everyone very friendly and helpful hope problem is resolved had to bring car back several times with same issue apparently common issue with certain Subarus and the CVT transmission. resolved had to bring car back several times with same issue apparently common issue with certain Subarus and the CVT transmission. More
by edjbutler
September 26, 2023
I was a walk in at 830 am. They told me they were short handed but would squeeze me in so I waited. At 115 pm. They took my car in but said we can not do the oil change beca They told me they were short handed but would squeeze me in so I waited. At 115 pm. They took my car in but said we can not do the oil change because parts was closed. I asked why since my car was there since 830 you could not have my filter to do a oil change and they only reported parts closed at once. And then he added we stare late to service you vehicle. Well I guess your not going to service it since you have no filter because you failed to look ahead but a little bit. This was a total waste of my entire morning and nothing was accomplished. This was such a poor service and I never have a intention of returning to Mathew’s again. More
by ChrisL
Employees Worked With
Brian Chadwick
September 25, 2023
Helpful, professional and quick are what I would say about my visit this past time. about my visit this past time. More
by Gwen60ish
Employees Worked With
