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Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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321 Reviews of Matthews Import Center / Subaru / Kia - Service Center
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October 09, 2023
My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More
by JULESIMAGES
Verified CustomerEmployees Worked With
October 09, 2023
Everyone at Matthews was efficient and very friendly. I especially appreciated having the car ready to pick up so nearby when job was completed -- thanks to Jamal. Matthews deserves to be recommended I especially appreciated having the car ready to pick up so nearby when job was completed -- thanks to Jamal. Matthews deserves to be recommended for its service. More
by usernovice429163
Employees Worked With
October 08, 2023
SERVICE DEPT. I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at the time. They keep me informed of my car's maintenance needs that will be needed in the future. I bought my Toyota from Matthews and even though Matthews does not sell that brand, Matthews has always been upfront as to what services they can and cannot perform on my car. The 2 local Toyota Dealers have NOT treated me well at all and one has even lied to me and laughed in my face. In my 30 years of being a customer, i have NEVER experienced anything remotely like that at any Matthews service department I have visited. The service advisor, Wayne Truesdale, has serviced all of my vehicles for many years. More
by djkipp
Employees Worked With
Wayne Truesdale
October 08, 2023
Friendly & knowledgeable Staff, my Vehicle was completed in a timely manner. I would Highly Recommend Matthew's Subaru to friends and family, A+++ in a timely manner. I would Highly Recommend Matthew's Subaru to friends and family, A+++ More
by hoopjac
October 08, 2023
We've always received consistent excellent care since my wife's first car she bought from Matthews, 20 years ago. Joe Vaughn is top notch! wife's first car she bought from Matthews, 20 years ago. Joe Vaughn is top notch! More
by wherrick
Employees Worked With
October 08, 2023
Always remembers who I am and ALWAYS greets me with a smile! It’s a pleasant experience every time smile! It’s a pleasant experience every time More
by jellybean1600
October 07, 2023
Typical, professional, clean and inviting. Sevice good when needed. Follow up is as expected and is timely Sevice good when needed. Follow up is as expected and is timely More
by rebecca.mebert.rm
Employees Worked With
October 07, 2023
Joe Vaughan is always very helpful when I need service done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. More
by DNUGENT1
October 07, 2023
Great place to do business. Lou Russo was very helpful and went out of his way to gave answers to my questions. Lou Russo was very helpful and went out of his way to gave answers to my questions. More
by 51magog1301
October 07, 2023
Easy in , easy out . Matthews delivers confidence for life’s journey’s day inn day out . Matthews delivers confidence for life’s journey’s day inn day out . More
by hkozakjr
Employees Worked With
