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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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October 23, 2023

Zach was great and he explains everything to my daughter and I so we feel comfortable with the work that has been. More

by tlgagnon_1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Zach took great care of you and your daughter! We appreciate your business and the great review!

October 23, 2023

I appreciated being helped pleasantly and successfully. Thank you for your getting my problem solved More

by jcasey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

We appreciate the great review and your business!

October 21, 2023

You have a great service team at Matthew's KIA! !!! they really know how to treat a customer WELL!!!!!!!! More

by almorrison50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name, works with Marissa KIA Service he was Outstanding!!
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that you've had great experiences with our Team! We truly appreciate your business and the perfect review!

October 20, 2023

They were efficient and delivered on time. I appreciated the consideration. Glad I’m a Matthew’s Plus customer. More

by jeanbean055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

We truly appreciate your business and look forward to serving you again soon!

October 19, 2023

I stopped by for an oil change. Jamel greeted me, assured me that there would not be a long wait. The oil change was done quickly and Jamel even gave me a coupon! I am so gratefu More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

Hi Kate- Jamal is the BEST and we are lucky to have him on our Team! Thank you for your business and the perfect review!

October 19, 2023

Zach was great. Just came in for an oil change. Inspected my entire vehicle and let me know what I will need to do in the near future. Love Matthews! More

by timber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you had a great experience with Zach and that he took great care of you! We truly appreciate your business and kind words.

October 18, 2023

Fantastic customer service, very friendly. Advisors are very easy to talk to. Highly recommend service and sales. More

by Hybridsportage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 18, 2023

I came in to get four new tires, a replacement wheel and an alignment yesterday and my appointment was scheduled right when it was most convenient for me The car was finished within the time promised and ev More

by Mr. OEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenico Rossi
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle. We're so glad to hear you had a good experience with us. We truly appreciate your business!

October 18, 2023

I received a call that my car was ready, and went to the dealership to pick it up. Service went to drive it up for me, and came in to say that it wasn’t right yet. They found a loaner for me. I received More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
Oct 24, 2023 -

Matthews Import Center / Subaru / Kia responded

Hi Sunny- We're so glad to hear our Team took great care of you! We appreciate your business and the great review!

October 17, 2023

Exceptionally friendly staff coupled with timely service! I always appreciate the constant checking in as to the progress of the service being provided. The entire staff is always helpful, knowledgeable & p More

by lojo.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Lee-Picciano
Oct 17, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear our Staff always treats you well! We truly appreciate your business and the great review!

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