Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
319 Reviews of Matthews Import Center / Subaru / Kia - Service Center
They were efficient and delivered on time. I appreciated the consideration. Glad I’m a Matthew’s Plus customer. I appreciated the consideration. Glad I’m a Matthew’s Plus customer. More
I stopped by for an oil change. Jamel greeted me, assured me that there would not be a long wait. The oil change was done quickly and Jamel even gave me a coupon! I am so gratefu Jamel greeted me, assured me that there would not be a long wait. The oil change was done quickly and Jamel even gave me a coupon! I am so grateful for the quick and efficient service and the friendly and helpful people like Jamel. More
Zach was great. Just came in for an oil change. Inspected my entire vehicle and let me know what I will need to do in the near future. Love Matthews! Just came in for an oil change. Inspected my entire vehicle and let me know what I will need to do in the near future. Love Matthews! More
Fantastic customer service, very friendly. Advisors are very easy to talk to. Highly recommend service and sales. Advisors are very easy to talk to. Highly recommend service and sales. More
I came in to get four new tires, a replacement wheel and an alignment yesterday and my appointment was scheduled right when it was most convenient for me The car was finished within the time promised and ev an alignment yesterday and my appointment was scheduled right when it was most convenient for me The car was finished within the time promised and everyone took very good care of my vehicle. I was very happy when I left. More
I received a call that my car was ready, and went to the dealership to pick it up. Service went to drive it up for me, and came in to say that it wasn’t right yet. They found a loaner for me. I received dealership to pick it up. Service went to drive it up for me, and came in to say that it wasn’t right yet. They found a loaner for me. I received another call the next day to come back for it. Finally have my car! I drove home and she appears to be fine. The service manager, Wayne, was very helpful. I live an hour’s drive away from the dealership, so I am very grateful that they found the problem with the repair and fixed it before I tried to drive her home. I love my little car! More
Exceptionally friendly staff coupled with timely service! I always appreciate the constant checking in as to the progress of the service being provided. The entire staff is always helpful, knowledgeable & p I always appreciate the constant checking in as to the progress of the service being provided. The entire staff is always helpful, knowledgeable & pleasant, too! More
Very positive experience. Good customer service and very flexible around our schedules. Would definitely recommend. Good customer service and very flexible around our schedules. Would definitely recommend. More
Had an issue with my vehicle less than three weeks after I purchased it called service center to get an appointment, got in right away and even was offered a courtesy car ended Up waiting for the car to be I purchased it called service center to get an appointment, got in right away and even was offered a courtesy car ended Up waiting for the car to be looked at and it was a bad oil filter More