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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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November 18, 2023

Was in for regular maintenance and snow tire installation and always takes care of everything professionally. More

by kdimmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great service by the salesmen to go over all the details of my car. Helped order it and kept me in the loop as far as when my car was coming and if there was anything I needed. Small defect in the winds More

by steven.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
November 13, 2023

Excellent customized service experience geared for 100% customer satisfaction. I highly recommend this Kia dealership. More

by Mr. OEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Vitali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 08, 2023

Inspection and service department be in under an hour with no fuss. Smooth and efficient. More

by DONALDSCHMITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 07, 2023

Fast service and great staff. Michele went over everything thoroughly with the service that was done. More

by millsdissplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 04, 2023

Marissa was polite and professional. She made me feel welcome and answered all my questions. More

by danbeacham9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Marissa took great care of you! We appreciate your business and the great review!

November 01, 2023

Our 2012 Kia Sorento needed service for an engine heat up and required ordered parts for repair. The wait time for repair was reasonable and we've had no problems since the repair was done. More

by dah117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate the great review!

November 01, 2023

Both site manager and staff are very friendly and honestly. This dealership is my first choice for next new car. More

by PCCHIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

We'll be happy to help you when you're ready! We truly appreciate your business and the great review!

October 31, 2023

I use quick lube Always a pleasure They do a great job I will keep bringing my forester to matthews More

by bobby_hawley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your Forester! We truly appreciate your business and the great review!

October 31, 2023

Excellent service! Had an issue with the hydraulic cylinder on my Subaru. I went in to have them remove it so I could close the hatch but they replaced it and the othe More

by RSCHEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

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