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Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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321 Reviews of Matthews Import Center / Subaru / Kia - Service Center
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December 07, 2023
I had to return to the center later to have my tires put back in my car. I had my car checked on Monday--somewhere else--and they said my tires were fine. Your guy said they were not. I haven't checked t back in my car. I had my car checked on Monday--somewhere else--and they said my tires were fine. Your guy said they were not. I haven't checked to see if I got the right tires back, but I will. The shuttle service was great. Nice feature to offer. More
by marieeg82
Verified CustomerEmployees Worked With
December 04, 2023
Was disappointed after being harassed by Kia for months, taking a day out of my schedule to only find out that no one told me the work couldn’t be done after traveling 40 minutes due to after market add in! taking a day out of my schedule to only find out that no one told me the work couldn’t be done after traveling 40 minutes due to after market add in! More
by HAYNES3382
Employees Worked With
Domenico Rossi
December 04, 2023
Outstanding, above and beyond expected service. When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my fam When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my family was safe. They repaired the car, upgraded us to safer tires, and were incredibly professional and compassionate. We are so grateful for the sales and service teams. Please keep up the great work you do. More
by oldsm99
December 04, 2023
Service was done quickly. Snacks were a bonus. Waiting area and rest room was clean. Snacks were a bonus. Waiting area and rest room was clean. More
by dbartilo
Employees Worked With
December 03, 2023
Outstanding sales experience as well as service department. Always a pleasure to do business with Matthews Kia. department. Always a pleasure to do business with Matthews Kia. More
by odyssey989
December 02, 2023
Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. More
by PATTYD0
Employees Worked With
December 02, 2023
Every aspect of their service was great, I would recommend Matthew’s Import Center/Subaru/kia to others , my car is a Kia Soul. recommend Matthew’s Import Center/Subaru/kia to others , my car is a Kia Soul. More
by Linda Seeger
Employees Worked With
Other Employees :
Sorry. I don’t remember everyone’s name, every person that I have dealt with has been friendly and helpful, I believe Tyler is the person who I dealt with most recently
December 02, 2023
This service was great! I didn't have to wait long, they got my car in right away and they were very friendly and helpful! I didn't have to wait long, they got my car in right away and they were very friendly and helpful! More
by ndelsandro
Employees Worked With
November 25, 2023
I enjoy going to this dealership for service. The work is always promptly done in the promised time. It also makes suggestions about upcoming / required work but I never feel pressured to do th The work is always promptly done in the promised time. It also makes suggestions about upcoming / required work but I never feel pressured to do the work. When I take the car to another place their prices are usually a little lower but very fair for a dealership. More
by tc4795
Employees Worked With
November 25, 2023
I have been doing business with Matthews for at least 15 years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to c years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to car purchases and service. Prices are not inexpensive, but if any problems arise after service, they will always take care and resolve the issue. More
by mdgoldsmithcpa
