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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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December 20, 2023

Joe Nugent is the best, I needed a new vehicle asap and he found me something I loved the same day. More

by micksbrian
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear Joe took great care of you! We appreciate your business and the great review!

December 18, 2023

Everybody is very thorough, and they explain everything, and the Express feature is so convenient. More

by psmith26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 18, 2023

Joe Vaughan is an excellent customer service rep for Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Tha More

by jloew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear Joe took great care of you! We appreciate your business and the perfect review!

December 18, 2023

The completed all necessary work as quoted and quickly. They provide a quality product. We are a satisfied customer. More

by twalter69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenick
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

December 15, 2023

the service was right on, had an appointment, they said how long it would take and they were right More

by jbet49
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate the great review and your business!

December 15, 2023

Honest and upfront with services needed and required. Easy pick up and experience with my appointment More

by SKOJECD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We appreciate your business and the great review! If there is anything more we can do in the future to provide a better experience please don't hesitate to reach out.

December 15, 2023

Friendly and thorough service. Can always rely on positivity, care and timeliness. Thank you for your attention. More

by lsalomons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the perfect review and your business!

December 11, 2023

Fast service on any problem. Friendly service personal kept me up to date as to what they found and fixed. More

by raceboy0007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 09, 2023

The Service team was very helpful and courteous. My appointment started on time and I was kept informed of progress. More

by CAROLSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

December 07, 2023

It was fine, very professional. They had my car done when they said they would. More

by phayes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

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