Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
321 Reviews of Matthews Import Center / Subaru / Kia - Service Center
Sort by
September 30, 2024
Great experience traded in my. 2019-Forester,,,,for a 2025 Forester, great and smooth exchange, 2019-Forester,,,,for a 2025 Forester, great and smooth exchange, More
by MSUWAK
Verified Customer
September 27, 2024
Lee Brown was an excellent salesman and advocate for my purchase..Folled thru form beginning to end. purchase..Folled thru form beginning to end. More
by cjmirra2
September 24, 2024
Went in for an oil change. It was done quickly with no mess. Also did their multipoint check to prey Me know everything looked good. It was done quickly with no mess. Also did their multipoint check to prey Me know everything looked good. More
by tgneid
Employees Worked With
September 24, 2024
Wonderful experience! Dropped my car off this morning and it was done by noon! Highly recommend Matthews! Dropped my car off this morning and it was done by noon! Highly recommend Matthews! More
by mcollins50
September 21, 2024
Never feel pressured, and have confidence that staff guides me through my decision making honestly and knowledgely. Always a friendly atmosphere within the dealership. guides me through my decision making honestly and knowledgely. Always a friendly atmosphere within the dealership. More
by HEDGEROWHILL
Employees Worked With
September 17, 2024
While the young man was very nice and listened to my request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will h request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will have to back up again. I spoke to Aiden. More
by slycop2
Employees Worked With
N/A
September 16, 2024
Always accommodating! I only do business with Matthews. Subaru Express service is excellent and quick. I only do business with Matthews. Subaru Express service is excellent and quick. More
by bowker0
September 16, 2024
Never have a problem when I bring my vehicle in for service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks More
by jsoule2
September 15, 2024
Jamal and Chris were very helpful and pleasant. Great service as usual. Bought my first Subaru here and then my second. I highly recommend Matthews Subaru. Great service as usual. Bought my first Subaru here and then my second. I highly recommend Matthews Subaru. More
by HOMBREMAMA
September 14, 2024
Our sales person Rich was so nice and helped us after having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwor having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwork started. Definitely going back if we decide to buy another Kia after my lease is up! More
by A
