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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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January 02, 2024

The service I received was very good and I will be recommending Matthews to my friends and family. More

by bugg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

January 01, 2024

This dealership and its employees are the reason I am driving a Subaru. Just praise from me. More

by CSHAW40
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to have you as part of the Matthews family! We truly appreciate your business!

December 29, 2023

Jamal is extremely personable and focused on giving his customers a positive experience. He communicates well, and multitasks with the best. More

by jerryrbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Jamal is the best and we're lucky to have him on our Team! Thank you for your business and the perfect review!

December 25, 2023

Very efficient service staff - Wayne. service department made sure that all my car needs are met More

by gvilladelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
December 25, 2023

My experience was fast and easy. Love that the communication & walk you to the car More

by number1yankfan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 23, 2023

Working with Kia was Very professional, their sales people gave excellent service . highly recommend. Would go back More

by skaminsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

December 23, 2023

I wasn't happy my first visit when my recall replacement part was nowhere to be found and I wasted 1.5 hours there (after waiting 2 months for my appt). But when they finally got the part in, I only had to More

by ktroche2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear we could turn your experience around and we apologize for our previous errors. We appreciate your business and the perfect review!

December 22, 2023

So pleased with this dealership from the time of purchase to my last repair. They are helpful, do good work, and are accommodating. More

by brianregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the perfect review!

December 21, 2023

They have always been friendly, helpful, and professional. They are excellent at explaining everything that is to be done. More

by BAHALL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

December 20, 2023

I’ve purchased 4 Subarus from them… I wouldn’t do that if their service wasn’t A+ More

by foresome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business!

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