Matthews Import Center / Subaru / Kia - Service Center

Very friendly. Listen to your concerns. Follow up i and follow thru is stand alone fantastic! Listen to your concerns. Follow up i and follow thru is stand alone fantastic! More

Took time to find problem and recommend the best solution to resolve a lasting and correct repair. to resolve a lasting and correct repair. More

The staff is courteous. They explained the issue, the parts needed, and how the repair would proceed. The dealership provides a comfortable waiting area for its customers. They explained the issue, the parts needed, and how the repair would proceed. The dealership provides a comfortable waiting area for its customers. More

Employees at the service desk very friendly and knowledgeable. They all had a smile on their faces. Same with the people at the payment desk. I even got a Moo Cow. knowledgeable. They all had a smile on their faces. Same with the people at the payment desk. I even got a Moo Cow. More

Factory recall on rearview camera mount was handled with speed and even rotated my tires. Cannot tell you how quality work makes me feel. speed and even rotated my tires. Cannot tell you how quality work makes me feel. More

Only problem is someone answering phone after they are paged otherwise all is good now paged otherwise all is good now More

Dealer got the job done on time as committed. Very good day of service status communication. Very good day of service status communication. More

Routine maintenances four tpms sensors and mechanic recommended a new heat shield to protect the trunk from muffler heat. Also mechanic noticed rack and pinion issue which is a recall here in northeast recommended a new heat shield to protect the trunk from muffler heat. Also mechanic noticed rack and pinion issue which is a recall here in northeast due to salt from winter. Needed to order so still waiting to fix that. More

I have purchased 5 vehicles from Matthews. .. All of the people are very friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with .. All of the people are very friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with More

Curtious, through service, love the free car washes that keep my Subaru clean.. Waiting area very good. keep my Subaru clean.. Waiting area very good. More