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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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January 26, 2024

Jamal is so pleasant and assisted me always. Mathew’s Subaru people are great. Looking great Mathew’s dealership More

by bevans9011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Matthews Import Center / Subaru / Kia responded

Jamal is the best and we're glad you agree! Thank you for your business and the perfect review!

January 23, 2024

Scheduling the appointment was easy. Wayne kept me informed and was very professional while I waited. I was there less than the hour I expected. More

by michaelsenft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear Wayne took great care of you! We appreciate your business and the great review!

January 23, 2024

Everything went well I was happy with the service. The wait was longer than I perferred More

by tomciotoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We apologize for the delay and will work on providing a better future experience. We truly appreciate your business!

January 22, 2024

Very fast and friendly service, will be back soon for all my Kia needs, thank you More

by verrocchioa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews and the great review!

January 19, 2024

The entire staff has been great with this warranty work. Originally tried to get this done last month, but an extra part was not ordered because of the special requirements of my model. The work and the win More

by 1lusitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews for your warranty work. We truly appreciate your business and the great review!

January 18, 2024

Michele was friendly, knowledgeable, and professional. I liked her personal touch. . .walking me out to my car after service was complete and answering my questions. More

by carriehornbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear you Michele took great care of you! We appreciate your business and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

January 18, 2024

I was very pleased with the service on my aging Forester. Wayne explained what the problem was and offered suggestions for extending the life of my car. This Forester has 131k miles and is absolutely the m More

by jwatkins525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Subarus are the best! We're glad to hear Wayne takes great care of you and your Forester! We truly appreciate your business and the perfect review!

January 18, 2024

Gill was fantastic to deal with in the service dept! His help on the phone and communication upon delivery of th vehicle was excellent !! More

by rkrowiak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Millard
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Gil is the best and we're glad he took great care of you! We truly appreciate your business and the perfect review!

January 17, 2024

We always have the best of service, always friendly and will continue to purchase my vehicle from Matthews. More

by mancala6595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

January 16, 2024

Excellent service. Polite drivers good value Timely service Easy scheduling. Pleasant phone service. Appreciate the car wash More

by aprilleelucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Sorry
Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

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