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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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February 11, 2024

Bought my last 2 new cars there and wife her last 5 new car’s there More

by lcalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

February 10, 2024

Jamal was very helpful and polite. He was terrific, personable. I appreciate someone who has such a nice personality. More

by loukerch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Jamal is the best and we're glad to hear he took great care of you!

February 09, 2024

Gil was a pleasure. He made sure all my concerns were addressed and was polite and helpful. More

by mataylor0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear Gil took great care of you! We appreciate your business and the perfect review!

February 09, 2024

Nice service people. Prompt. The recall on my car was handled in a professional manner and quickly. Thanks More

by jb011034
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 09, 2024

She was absolutely amazing she remember our names and walked us to the car when it was completed I was absolutely impressed way to go More

by Dddailey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brown
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 08, 2024

The sales and service departments both have been wonderful to work with, this is why I chose to be a repeat customer!!! More

by dtuttel
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

February 08, 2024

Jamal is friendly and professional. He kept me updated on the status of my car. More

by tammy.zeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear Jamal took great care of you! We appreciate your business and the perfect review!

February 07, 2024

Absolutely love this dealer. They take exceptional care of their customers! We own two cars from the and they handle all of our maintenance. More

by HSMALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and feedback!

February 06, 2024

My car was repaired quickly and I was kept in the loop about the process. More

by thorne2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

February 05, 2024

Service was good and kept me informed. The negative was figuring out which desk was the correct one to go to, Chaotic! More

by troyj1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and feedback! We will work on coming up with new ideas to make it clearer for future visits.

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