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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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February 23, 2024

They did great once again brought the car in and it was fixed stupendously A++ More

by Jeffro71085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 21, 2024

We worked with Chris McAndrew, Dillion and Brad and they made it all possible for us to get our brand new 2024 Subaru Crosstrek! Also thank you to all others in finance, recon and all for your help also! We More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McAndrew, Brad Fisher
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Congratulations on your New Crosstrek and thank you for choosing Matthews!

February 20, 2024

I have purchased several Subarus' from Rob Finta and Cole Sevey over the past few years for both business and personal use. Rob has always worked hard to find the vehicles I needed. Rob is very knowledgeabl More

by bash
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Both Michele Hayes and Wayne Truesdail are wonderful and I never hesitate to call them with any concerns/problems with my car. Over the years of have had different cars but the dealership service departmen More

by katyann17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Truesdail
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 17, 2024

Joe is always very helpful with everything I need serviced and answers any questions I have. More

by DNUGENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 17, 2024

Michele kept me completely up to date on the warranty repair of my Subaru Solterra. She arranged a loaner vehicle for me because the repair was lengthly due to parts availability. BTW the loaner was the More

by TGILLETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Was really good experience. I was dropped off at work and picked up after work. All work done was communicated promptly after it was done More

by abopchi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear our Team took great care of you! If there is anything more we can do to ensure an even better future experience, please don't hesitate to let us know how!

February 14, 2024

Lew and Cole made this new car purchase a great experience. Really helped us make the best choice for us. We will definitely recommend Matthews. More

by frizracing
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear Lew & Cole took great care of you! We appreciate your business!

February 13, 2024

It is always a pleasure dealing with all at Matthews from the Salesw Dept to the service end of it. Service Department A1 in my book. Keep up the good work. More

by blondie12701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

February 12, 2024

I am happy with the quality of service and notifications I receive when I take my car in for service. More

by ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne in service
Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

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