Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
321 Reviews of Matthews Import Center / Subaru / Kia - Service Center
This was the third new Subaru that I have bought at Matthews. The last time was 16 years ago. I have always felt that I have been treated fairly and the crew there is always friendy and helpful. That h Matthews. The last time was 16 years ago. I have always felt that I have been treated fairly and the crew there is always friendy and helpful. That has brought me back. More
Fast, professional, knowledgeable, friendly service! Well done job with confidence and pride. Ask for this provider, you won’t face disappointment. Well done job with confidence and pride. Ask for this provider, you won’t face disappointment. More
The service advisor understood my issue with the inconsistent startup of the SiriusXM radio service and knew of the software update that is done to solve this issue. The update was done quickly and inconsistent startup of the SiriusXM radio service and knew of the software update that is done to solve this issue. The update was done quickly and has solved the problem! I was very happy with the service I received More
Michele kept track of my vehicle during the service process and kept me informed throughout the process! process and kept me informed throughout the process! More
Jamal and staff at Matthews are always courteous and efficient. Jamal has been our contact person for years...he is friendly, professional and always willing to help make our visits quick and easy. efficient. Jamal has been our contact person for years...he is friendly, professional and always willing to help make our visits quick and easy. More
Gil Millard has helped me twice during service calls and is always courteous and extremely communicative about the process. Excellent customer service. is always courteous and extremely communicative about the process. Excellent customer service. More
Michelle fit me in when I had an emergency…. She took away a stressful situation:) She took away a stressful situation:) More
I always feel well taken care of when I’m at Matthew’s Kia. The service is exceptional. I never feel like just ‘another’ customer - it’s always a pleasant experience. Kia. The service is exceptional. I never feel like just ‘another’ customer - it’s always a pleasant experience. More
The Matthews Team is always courteous and friendly, yet professional. We know we will be taken care of every time. professional. We know we will be taken care of every time. More