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Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
320 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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320 Reviews of Matthews Import Center / Subaru / Kia - Service Center
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March 12, 2024
Customer service is the absolute best at Matthews (in the service center and in the sales dept). Very friendly and informative. And I love having the option to communicate by text message. service center and in the sales dept). Very friendly and informative. And I love having the option to communicate by text message. More
by mbarney22
Verified CustomerEmployees Worked With
Gil Millard
March 11, 2024
Jamal takes such good care of me and always has a smile. Jamal checks on me and let's me know when my car is ready and explains what was done In words I understand. Jamal checks on me and let's me know when my car is ready and explains what was done In words I understand. More
by AJS596
Employees Worked With
March 11, 2024
Very helpful, customer satisfaction for me is beyond excellent. Highly recommended and would stick to this dealership excellent. Highly recommended and would stick to this dealership More
by mark
Employees Worked With
Other Employees :
From service guy i think he is new one, he is in his mid 50’s. He is great too
March 09, 2024
Iam very pleased with the manner in which Michele treated me, concerned with me. She went out of her way to keep me informed I truly enjoyed my service visit. me, concerned with me. She went out of her way to keep me informed I truly enjoyed my service visit. More
by ismith48
Employees Worked With
March 07, 2024
I am treated like family here! For the first time I can take my car for service and not worry I will be taken advantage of! It’s a huge relief! For the first time I can take my car for service and not worry I will be taken advantage of! It’s a huge relief! More
by tiffrules12
March 06, 2024
Professional, easy to work with, we have been a customer for over 25 years and will continue to be. for over 25 years and will continue to be. More
by ealfonse
Employees Worked With
March 04, 2024
This was the third new Subaru that I have bought at Matthews. The last time was 16 years ago. I have always felt that I have been treated fairly and the crew there is always friendy and helpful. That h Matthews. The last time was 16 years ago. I have always felt that I have been treated fairly and the crew there is always friendy and helpful. That has brought me back. More
by thomas_sylvia
March 04, 2024
Jamal did a great job of communicating with me while I was at the service center. was at the service center. More
by jmalin0
Employees Worked With
March 04, 2024
this was my first visit after leasing my Ascent and everything went great. I made an appointment for a Saturday morning and I was in and out in less than an hour. The waiting area was comfortable wit everything went great. I made an appointment for a Saturday morning and I was in and out in less than an hour. The waiting area was comfortable with plenty of seating and coffee. Very happy with my experience More
by pitterly
Employees Worked With
