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Matthews Import Center / Subaru / Kia - Service Center

Vestal, NY

4.8
321 Reviews

321 Reviews of Matthews Import Center / Subaru / Kia - Service Center

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April 01, 2024

I was in and out in about an hour with having oil change, tire rotation, and wipers blades replaced. I was pleasantly impressed. More

by MRENFRO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 31, 2024

Fast service. Helpful service manager. Under warranty. Nothing more to add. Nothing more to add. More

by jlboyko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Scharfenstein
Apr 01, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

March 30, 2024

I've been buying cars from Matthews since 1999. Always treated couteously and have received excellent service from sales to service. I wouldn't consider any other dealership. More

by PNATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your continued business with us!

March 28, 2024

Love getting my car serviced here, excellent staff and service! I only bring my car here More

by jjohns400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for your continued business and the 5 star review!

March 25, 2024

Service by Wayne and Zack is very good. Your pricing/costs, particularly for brakes is high. $500 per axel vs our typical vendor cost of $325~$350 per axel. We have 18 Foresters curr More

by dmarkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Very excellent service. Your service is why I keep coming back to Matthews, your a great dealership. More

by HARRIS1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 20, 2024

The service department is well run and efficient. Jarrod Kvaltine is outstanding in providing excellent customer service. More

by alandfran38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Kvaltine
Mar 21, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, We’re so glad to hear you had a great experience with Jarrod Kvaltine! Thank you for your business and the great review!

March 19, 2024

Great service Reps. Fast and thorough Kia Express services. No appointment needed. Excellent waiting area. More

by dkirchbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, Thank you for the 5 Star Review and your business!

March 18, 2024

Great staff who communicated in a timely manner and took time to explain the repairs needed. More

by espolu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 18, 2024

Matthews made the entire process extremely easy. This is the third vehicle I purchased from Matthews and would return again More

by pamela.rieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

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