Matthews Import Center / Subaru / Kia - Service Center

We took our Subaru outback for an oil change last week. It was a nasty raining day but we had a great time with the Subaru dealer in vestal NY. Chris Mondolfi welcomed us and he was very kind, profession It was a nasty raining day but we had a great time with the Subaru dealer in vestal NY. Chris Mondolfi welcomed us and he was very kind, professional and efficient. The technician also done a great job. This is our first time for the service. Sure we will come back! Thank you so much and hope you all have a wonderful holiday!! More

While traveling on business, my right rear tire was punctured and ruined. Although not a regular customer, the folks in service (especially Andrew DuBois) went out of their way to help. Determining t punctured and ruined. Although not a regular customer, the folks in service (especially Andrew DuBois) went out of their way to help. Determining the remaining tires were still serviceable, they ordered a replacement and provided me with a loaner to continue my trip. The car was ready on my return and I was able to return home with minimum delay. Highly recommend the service department! More

Service department was well organized, polite and very helpful. Among other things I had several different coupons and the receiving agent (Eric?) took them all so he could figure out the maximum payout t helpful. Among other things I had several different coupons and the receiving agent (Eric?) took them all so he could figure out the maximum payout to me. Efficient quick job. More

I stopped in because of a problem with an engine oil light coming on a couple months after extensive work done on the engine seals. The levels were checked and corrected and she explained why the light light coming on a couple months after extensive work done on the engine seals. The levels were checked and corrected and she explained why the light would come on so soon. I'm Very satisfied. More

Friendly, caring, efficient, thorough Satisfaction courtesy, helpful informative clean scheduling Knowledgeable polite Thankful quick educational courtesy, helpful informative clean scheduling Knowledgeable polite Thankful quick educational More

Very thankful for warranty as it covered my transmission parts and very grateful that there were no out of pocket expenses parts and very grateful that there were no out of pocket expenses More

Great dealership. Great people. Always a smooth and simple process. Recommend not forcing people to type 15 words to review most will skip it. Great people. Always a smooth and simple process. Recommend not forcing people to type 15 words to review most will skip it. More

Very good selection of vehicles and competent sales force. Always a positive experience when purchasing from Mathews. force. Always a positive experience when purchasing from Mathews. More

Always a pleasure working with Rob, Joe and Wayne. Have bought several cars here.. both Subaru and Kia Have bought several cars here.. both Subaru and Kia More

This dealership has always been wonderful to us. They communicate with us with the service they provide. They have excellent customer service. They communicate with us with the service they provide. They have excellent customer service. More