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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
August 04, 2024
So far they have provided excellent service every time. All work was done correctly the first time. All work was done correctly the first time. More
by lrn_nsn007
Verified CustomerEmployees Worked With
August 02, 2024
Jamal is awesome at what he does. Remembered me after not seeing him for a while, kept me updated on how my car was doing when being serviced, and is always very kind!! Remembered me after not seeing him for a while, kept me updated on how my car was doing when being serviced, and is always very kind!! More
by A_sullivan10
Employees Worked With
July 30, 2024
Todd and entire Matthews team were helpful. From answering any question and relocating a truck from Norwich to Vestal to make it easier for me to have a look at it. 👍🏼👍🏼 2 thumbs up for all From answering any question and relocating a truck from Norwich to Vestal to make it easier for me to have a look at it. 👍🏼👍🏼 2 thumbs up for all who helped me land the truck. More
by carrcortney
Employees Worked With
Other Employees :
Rebecca and Sharon first point of contact👍🏼👍🏼s
July 30, 2024
The service is always good. My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary ca My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary car washed a the brake noise was still there. I should have turnede around and brought it back, but I ran out of time. Now I just listen to it. More
by AELLIS90
Employees Worked With
July 30, 2024
Chris and the team did a great job meeting our needs. The new car we selected actually had some damage. They were able to source the exact same car from another dealer. The new car we selected actually had some damage. They were able to source the exact same car from another dealer. More
by keith.hausser
Employees Worked With
July 01, 2024
I was very satisfied with the experience. I would shop here again when looking for a new vehicle. I would shop here again when looking for a new vehicle. More
by Runner
June 25, 2024
After having a problem with the car following a recall repair we were very happy with the service and communication from the company regarding the status of the work being done. repair we were very happy with the service and communication from the company regarding the status of the work being done. More
by sydsgram
Employees Worked With
Josh
June 23, 2024
We test drove a few vehicles and Rich patiently found us one we loved. Thanks for your patience Rich. one we loved. Thanks for your patience Rich. More
by steveparsons066
June 20, 2024
Amazingly fast service while I waited in their clean and comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. More
by elianexay68
Employees Worked With
