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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
August 15, 2024
Consistent high level of cooperation scheduling service, communicating during the service. Always know what's going on because of that communication communicating during the service. Always know what's going on because of that communication More
by wherrick
Verified Customer
August 15, 2024
They are always helpful and prompt. I will return when w more service is required I will return when w more service is required More
by margerclem99
Employees Worked With
August 13, 2024
Wonderful team! ! Very informative, no sales pressure and always courteous. This is my 2nd Subaru. ! Very informative, no sales pressure and always courteous. This is my 2nd Subaru. More
by kwold0
August 08, 2024
I had a wonderful experience with purchasing my new vehicle! Everyone was so helpful! Thanks! vehicle! Everyone was so helpful! Thanks! More
by wbutcher1215
August 08, 2024
timely, polite, clean car floor/seat, easy to schedule my 'wait for an oil change/tire rotation 'wait for an oil change/tire rotation More
by sttobbe
August 08, 2024
They did a good job but it took much longer than expected . They body shop should talk to the parts department and order parts ahead of time . They body shop should talk to the parts department and order parts ahead of time More
by jrai
August 05, 2024
Great customer service and they kept me in the loop throughout the day regarding my car. throughout the day regarding my car. More
by devoh1976
Employees Worked With
August 04, 2024
I really like that Matthews offers drive up service. Just have to get there early. They had my car in and out in about an hour. Just have to get there early. They had my car in and out in about an hour. More
by dmertz1
Employees Worked With
He is not pictured abd I didn't get his nsme
August 04, 2024
So far they have provided excellent service every time. All work was done correctly the first time. All work was done correctly the first time. More
by lrn_nsn007
Employees Worked With
August 04, 2024
The whole team was very kind and easy to work with. Bill Allen specifically was very helpful through the process of my first purchase and gave great conversation while we were waiting. Bill Allen specifically was very helpful through the process of my first purchase and gave great conversation while we were waiting. More
by Jack Miller
