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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 586 reviews

August 21, 2024

Mike has always been great to work with. This is at least the 3rd car we have bought from him! More

by rmulcahy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your continued business and the great review!

August 19, 2024

Great customer service. They were very helpful and pofessional. Thank you Gil for explaining my service options! More

by katshre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Aug 20, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews for all your service needs! We're pleased to hear Gil took great care of you!

August 17, 2024

Great experience as always! I absolutely love my new Subaru Ascent. Thank you again, Mike!! More

by sarahtitus3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to purchase your New Subaru Ascent! We're pleased to hear you are enjoying it!

August 17, 2024

Very good service, I wouldn’t go anywhere else good waiting area cash service, I want to thank Joe Vaughan and his crew for the great work they do! More

by guyphotog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear Joe and our whole service Team took great care of you! We truly aprpeciate your business!

August 16, 2024

Helpful with diagnosing the problem quickly and kept me informed throughout the process. Found another small problem and fixed it while they were there. More

by julie.skinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod did a great job!
Aug 20, 2024 -

Matthews Import Center / Subaru / Kia responded

We're pleased to hear our Team took great care of you, Julie! We truly appreciate your business and the awesome review!

August 16, 2024

Clean building. ..very pleasant salesmen who appear to know their cars...willing to take the time to explain everything.. would recommend this dealership More

by DGATES145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McAndrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 16, 2024

I'm so very happy about coming down To Matthew's import center, you guys are awesome. Mike McNeal is one of the best sales men I've ever encountered More

by dianenuss1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your business and the great review!

August 15, 2024

Love the service department. They are always helpful, prompt & efficient! My #1 reason for buying my Subaru here! More

by pmreich22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the choosing Matthews Subaru for your recent service visit! We appreciate your business and the 5 Star Review!

August 15, 2024

Consistent high level of cooperation scheduling service, communicating during the service. Always know what's going on because of that communication More

by wherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Truesdale
Aug 15, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the perfect review!

August 15, 2024

They are always helpful and prompt. I will return when w more service is required More

by margerclem99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, Thank you for the 5 Star Review! We look forward to helping you for future service visits.

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