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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
August 30, 2024
The Subaru service center provided excellent service. I am on my 3rd Subaru purchased from Matthews and will probably be back for a 4th -- AFTER I run this one for ten years or so! I am on my 3rd Subaru purchased from Matthews and will probably be back for a 4th -- AFTER I run this one for ten years or so! More
by DREWALLPORT
Verified Customer
August 29, 2024
The process was okay but once I got through the tough part the people were amazing to work with. part the people were amazing to work with. More
by dseymour27
August 29, 2024
They fit me in and explained what needed to be done. They were quick and efficient. They were quick and efficient. More
by Kasey8192001
Employees Worked With
August 28, 2024
The service staff are courteous, helpful and responsive. We will definitely be back for future service needs. We will definitely be back for future service needs. More
by roxieo
Employees Worked With
August 28, 2024
Always speedy, friendly, and efficient. I love the rewards program. I walk to Pete's Diner for a meal while I wait! I love the rewards program. I walk to Pete's Diner for a meal while I wait! More
by kars0
Employees Worked With
August 28, 2024
I would like to convey my sincerest gratitude & thanks to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to me. I so appreciate the dedicated work of those (I could get names of) who made this possible : *Kia Customer Svc/Expedite Team.: Rebecca and Jen, District Parts & Service Manager: Michael: ** Matthews Serv. Adv.- Christopher Mondolfi, Tylor Scharfenstein, Gil, and to the technicians/mechanics, and administrative talents (that don't show on any paperwork I can find) and lastly the gentleman, John Norovich, who shuttled me to and from the dealership. I have been a Matthews Fan since 1996-and thankfully so! More
by CTHORNLEY0
Employees Worked With
August 23, 2024
They are always courteous and concern about any problems you might have 5 star service you might have 5 star service More
by cheyk
August 21, 2024
I visited three dealerships in searching for my pre-owned vehicle. The Matthews team in Vestal, NY was the best in arranging a test drive, discussing trade-in and coming to an agreement. I will definitely vi vehicle. The Matthews team in Vestal, NY was the best in arranging a test drive, discussing trade-in and coming to an agreement. I will definitely visit them in the future. More
by dave.eilers21
August 21, 2024
We have returned to Rob Finta for many years when time to purchase a car. Very good service. Always reliable. purchase a car. Very good service. Always reliable. More
by denzc96
