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Matthews Import Center / Subaru / Kia
Vestal, NY
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 587 reviews
September 23, 2023
Michele took time to keep me informed and understand the repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. Sh repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. She is personable, professional and pleasant. Thank you! More
by elkdweller
Verified CustomerEmployees Worked With
September 23, 2023
Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More
by HTIMSIRRET
September 23, 2023
Easy and fair sale with no xx or high pressure sales. Overall great experience and recommend Overall great experience and recommend More
by jasonkane030
Employees Worked With
September 23, 2023
Everyone was very personable, knowledgeable and informative without being overbearing. The website and calculator was very useful in starting my search for a new vehicle. informative without being overbearing. The website and calculator was very useful in starting my search for a new vehicle. More
by awestbrook2017
September 23, 2023
Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More
by AHANSEN3
September 22, 2023
Came in for a NYS inspection. Inspection done 1 Hour. Satisfied customer. This part is total xx! Inspection done 1 Hour. Satisfied customer. This part is total xx! More
by monty5
Employees Worked With
September 22, 2023
I always have good service there and Zach Carlson takes great care of me and my Subaru! great care of me and my Subaru! More
by jmcimini
Employees Worked With
September 22, 2023
I have always had a good experience at Matthews! ! I have only had good experiences. My bichon po also likes to isit you. ! I have only had good experiences. My bichon po also likes to isit you. More
by ghopkins1
Employees Worked With
September 22, 2023
Excellent service, always can rely on the service department for quality, quick work. They always communicate next steps and when the vehicle is finished! Matthews import service is the best around! department for quality, quick work. They always communicate next steps and when the vehicle is finished! Matthews import service is the best around! More
by jconner7146
September 22, 2023
The dealership is always responsive and repairs are well done. I wish they would go over the repairs and bill when I pick up my car- rather than just having me pay the bill and send me off to look for my ca done. I wish they would go over the repairs and bill when I pick up my car- rather than just having me pay the bill and send me off to look for my car. More
by patfollette
Employees Worked With
