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Matthews Import Center / Subaru / Kia
Vestal, NY
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 587 reviews
September 23, 2023
Customer service was very good. Kept me updated on my vehicle. Would recommend to others Kept me updated on my vehicle. Would recommend to others More
by kathybehan658
Verified Customer
September 23, 2023
Everybody is so pleasant to talk to and take care of what I need done in a reasonable time I need done in a reasonable time More
by swhromada
Employees Worked With
September 23, 2023
second car purchased at the dealership with Rob. Easy transaction. good experience with both cars and service department is best Easy transaction. good experience with both cars and service department is best More
by Kathy
September 23, 2023
I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More
by tomnich
September 23, 2023
Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint ! Everyone is kind and informative Always on time Excellent service and never a complaint More
by dfitts46
September 23, 2023
They are the most professional, kind, considerate, and genuine team at any dealership I've ever had the pleasure of dealing with. I am on my 18 vehicle and matthews with always have my business. All deale genuine team at any dealership I've ever had the pleasure of dealing with. I am on my 18 vehicle and matthews with always have my business. All dealerships should take notes on how matthews kia import center works with its customers. Thank you!! More
by lmtbrandon
September 23, 2023
Joe Nugent is amazing and made switching my lease easy for the 2nd time now. for the 2nd time now. More
by johnransomm
September 23, 2023
Zach in service is excellent. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. More
by kkaaeoh
September 23, 2023
Jamal is an excellent representative. Your survey asks for too much in this space. Fifteen words! Your survey asks for too much in this space. Fifteen words! More
by FELWALS
Employees Worked With
September 23, 2023
I appreciate feeling like a valued customer. Everyone there is professional yeah friendly. Thank you Everyone there is professional yeah friendly. Thank you More
by sandynysac
