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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
September 23, 2023
I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More
by tomnich
Verified Customer
September 23, 2023
Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint ! Everyone is kind and informative Always on time Excellent service and never a complaint More
by dfitts46
September 23, 2023
Joe Nugent is amazing and made switching my lease easy for the 2nd time now. for the 2nd time now. More
by johnransomm
September 23, 2023
Zach in service is excellent. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. He is always very professional and explains the service and why it is needed. He is a huge asset to Matthew's. More
by kkaaeoh
September 23, 2023
Jamal is an excellent representative. Your survey asks for too much in this space. Fifteen words! Your survey asks for too much in this space. Fifteen words! More
by FELWALS
Employees Worked With
September 23, 2023
Michele took time to keep me informed and understand the repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. Sh repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. She is personable, professional and pleasant. Thank you! More
by elkdweller
Employees Worked With
September 23, 2023
Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More
by HTIMSIRRET
September 23, 2023
Everyone was very personable, knowledgeable and informative without being overbearing. The website and calculator was very useful in starting my search for a new vehicle. informative without being overbearing. The website and calculator was very useful in starting my search for a new vehicle. More
by awestbrook2017
September 23, 2023
Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More
by AHANSEN3
September 23, 2023
Customer service was very good. Kept me updated on my vehicle. Would recommend to others Kept me updated on my vehicle. Would recommend to others More
by kathybehan658
