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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 587 reviews

October 07, 2023

Bill Allen was Fantastic! I would recommend him to anyone looking to purchase a new vehicle! More

by eric.youngerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Typical, professional, clean and inviting. Sevice good when needed. Follow up is as expected and is timely More

by rebecca.mebert.rm
Recommend Dealer
Yes
Employees Worked With
Mike McNeal
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Joe Vaughan is always very helpful when I need service done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. More

by DNUGENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Great place to do business. Lou Russo was very helpful and went out of his way to gave answers to my questions. More

by 51magog1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you had a great experience with Lew! Thank you for your business and the great review!

October 07, 2023

Easy in , easy out . Matthews delivers confidence for life’s journey’s day inn day out . More

by hkozakjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 07, 2023

The Service Dept. is awesome. I only look at this dealership when I want to trade in my Subaru. Everyone is helpful. My last visit was for low tire pressure and I had More

by subarusistereast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brown is who we buy our Subaru’s from.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

October 07, 2023

Service my own and daughters car here. Always a good experience. Service team is always professional More

by Kristek_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you both for choosing Matthews for your vehicle service! We appreciate your business!

October 07, 2023

Work was done in timely and thorough manor. Staff was friendly and helpful. I was on my way in no time. More

by tcoynehorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 07, 2023

The part was here this time. They installed the recall part in an efficient timely manner . So , in and out, in a reasonable time frame. A comfortable waiting area also helped to More

by rwheele1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the ones listed
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear our Team took great care of you. We appreciate your business and the great review!

October 07, 2023

Enjoyed working with Lee Brown, good salesman went over everything with my wife and I. This is my second Subaru purchased from Matthews. Will likely buy again soon. More

by cjones69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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