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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
October 07, 2023
Typical, professional, clean and inviting. Sevice good when needed. Follow up is as expected and is timely Sevice good when needed. Follow up is as expected and is timely More
by rebecca.mebert.rm
Verified CustomerEmployees Worked With
October 07, 2023
Joe Vaughan is always very helpful when I need service done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. More
by DNUGENT1
October 07, 2023
Great place to do business. Lou Russo was very helpful and went out of his way to gave answers to my questions. Lou Russo was very helpful and went out of his way to gave answers to my questions. More
by 51magog1301
October 07, 2023
Easy in , easy out . Matthews delivers confidence for life’s journey’s day inn day out . Matthews delivers confidence for life’s journey’s day inn day out . More
by hkozakjr
Employees Worked With
October 07, 2023
The Service Dept. is awesome. I only look at this dealership when I want to trade in my Subaru. Everyone is helpful. My last visit was for low tire pressure and I had is awesome. I only look at this dealership when I want to trade in my Subaru. Everyone is helpful. My last visit was for low tire pressure and I had a screw in my tire. They fit me in and got it fixed. This is why I am a return customer. It is not just about the sale of the car /it is how dependable the service Dept. is in taking care of you after the car is purchased. More
by subarusistereast
Employees Worked With
Other Employees :
Lee Brown is who we buy our Subaru’s from.
October 07, 2023
Service my own and daughters car here. Always a good experience. Service team is always professional Always a good experience. Service team is always professional More
by Kristek_2
October 07, 2023
Work was done in timely and thorough manor. Staff was friendly and helpful. I was on my way in no time. Staff was friendly and helpful. I was on my way in no time. More
by tcoynehorton
Employees Worked With
October 07, 2023
The part was here this time. They installed the recall part in an efficient timely manner . So , in and out, in a reasonable time frame. A comfortable waiting area also helped to They installed the recall part in an efficient timely manner . So , in and out, in a reasonable time frame. A comfortable waiting area also helped to pass the time More
by rwheele1
Employees Worked With
None of the ones listed
October 07, 2023
Enjoyed working with Lee Brown, good salesman went over everything with my wife and I. This is my second Subaru purchased from Matthews. Will likely buy again soon. everything with my wife and I. This is my second Subaru purchased from Matthews. Will likely buy again soon. More
by cjones69
October 07, 2023
The service was great. Very easy to talk with the sales staff, who answered all my questions and made the experience enjoyable. Very easy to talk with the sales staff, who answered all my questions and made the experience enjoyable. More
by bhampton7890
