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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 587 reviews

October 09, 2023

Jamal was great to work with. He got me in and out in a timely manner. I highly recommend Matthews and look forward to future visits. More

by darylpruitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Jamal took great care of you during your visit! Thank you for your business and the great review!

October 09, 2023

The associates are friendly, welcoming, informative, and understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached More

by b_crampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear our Team took great care of you! We truly appreciate your business and the great review!

October 09, 2023

My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More

by JULESIMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad our Service Team took great care of you! We truly appreciate your business and the great review!

October 09, 2023

Everyone at Matthews was efficient and very friendly. I especially appreciated having the car ready to pick up so nearby when job was completed -- thanks to Jamal. Matthews deserves to be recommended More

by usernovice429163
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Jamal is the best! We truly appreciate your business and your kind words. We look forward to serving you again soon!

October 09, 2023

They were great with getting me the right payment and and fast when you pick up your new vehicle and really nice people More

by bigbluevern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Gavazzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 08, 2023

Rob, the sales contact was friendly and helpful and got what I asked for. Since i purchase a new car infrequently I would have appreciated knowing the procedures changed - for example needing a certified More

by BERNEICEBROWNELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Stica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Finta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your feedback. We apologize that we didn't let you know about the certified check prior to your visit. We do hope you are happy with your purchase and we appreciate you choosing Matthews.

October 08, 2023

SERVICE DEPT. I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at More

by djkipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you've had great experiences with our Service Department. We truly appreciate your business and the great review!

October 08, 2023

Friendly & knowledgeable Staff, my Vehicle was completed in a timely manner. I would Highly Recommend Matthew's Subaru to friends and family, A+++ More

by hoopjac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 08, 2023

We've always received consistent excellent care since my wife's first car she bought from Matthews, 20 years ago. Joe Vaughn is top notch! More

by wherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business! We truly appreciate your business and look forward to serving you again soon!

October 08, 2023

Always remembers who I am and ALWAYS greets me with a smile! It’s a pleasant experience every time More

by jellybean1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you always have a great experience with us! We truly appreciate your business and the great review.

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