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Matthews Import Center / Subaru / Kia
Vestal, NY
571 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 571 reviews
October 12, 2023
I love my car! Thank you for your time. Mike was fun and made the experience a lot of fun. Thanks again for everything Thank you for your time. Mike was fun and made the experience a lot of fun. Thanks again for everything More
by rwilson65
Verified Customer
October 11, 2023
Very friendly & easy to deal with Location is convenient Selections are numerous Nice facilities to deal with or wait while visiting Selections are numerous Nice facilities to deal with or wait while visiting More
by JKABANEK17
October 10, 2023
Thank you so much for repairing my Subaru. The Service Advisor Zach Carlson was great! The Service Advisor Zach Carlson was great! More
by bennettm59
Employees Worked With
October 10, 2023
Efficient, good inventory and service. Delivery do e when I was promised. Car was prepared as expected Delivery do e when I was promised. Car was prepared as expected More
by roxycat1303
October 09, 2023
Jamal was great to work with. He got me in and out in a timely manner. I highly recommend Matthews and look forward to future visits. He got me in and out in a timely manner. I highly recommend Matthews and look forward to future visits. More
by darylpruitt1
Employees Worked With
October 09, 2023
The associates are friendly, welcoming, informative, and understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached. It is a comfort that I can drop in with a question and the staff does its best to find and answer without my having to schedule an appointment. More
by b_crampton
October 09, 2023
My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More
by JULESIMAGES
Employees Worked With
October 09, 2023
They were great with getting me the right payment and and fast when you pick up your new vehicle and really nice people fast when you pick up your new vehicle and really nice people More
by bigbluevern
Employees Worked With
October 09, 2023
Everyone at Matthews was efficient and very friendly. I especially appreciated having the car ready to pick up so nearby when job was completed -- thanks to Jamal. Matthews deserves to be recommended I especially appreciated having the car ready to pick up so nearby when job was completed -- thanks to Jamal. Matthews deserves to be recommended for its service. More
by usernovice429163
Employees Worked With
October 08, 2023
SERVICE DEPT. I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at the time. They keep me informed of my car's maintenance needs that will be needed in the future. I bought my Toyota from Matthews and even though Matthews does not sell that brand, Matthews has always been upfront as to what services they can and cannot perform on my car. The 2 local Toyota Dealers have NOT treated me well at all and one has even lied to me and laughed in my face. In my 30 years of being a customer, i have NEVER experienced anything remotely like that at any Matthews service department I have visited. The service advisor, Wayne Truesdale, has serviced all of my vehicles for many years. More
by djkipp
Employees Worked With
Wayne Truesdale
