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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
November 08, 2023
Inspection and service department be in under an hour with no fuss. Smooth and efficient. with no fuss. Smooth and efficient. More
by DONALDSCHMITT
Verified Customer
November 08, 2023
Excellent customer service , Dalton was pleasant and efficient. Look forward to more purchases in the future efficient. Look forward to more purchases in the future More
by sarge572pd
November 07, 2023
I recently bought a Subaru Crosstrek from Matthews, and I had a wonderful experience. The salesperson, Lee Brown, was extremely helpful and knowledgeable. The entire process was very smooth. I would defin had a wonderful experience. The salesperson, Lee Brown, was extremely helpful and knowledgeable. The entire process was very smooth. I would definitely recommend Matthews Auto and Lee Brown to anyone looking to buy a new car. More
by tfoley1
Employees Worked With
November 07, 2023
Fast service and great staff. Michele went over everything thoroughly with the service that was done. Michele went over everything thoroughly with the service that was done. More
by millsdissplay
November 06, 2023
Subaru is a great automobile and Matthews is a great dealership. All the personnel there are about customer satisfaction and above and beyond to assure it. dealership. All the personnel there are about customer satisfaction and above and beyond to assure it. More
by hg_wood
November 06, 2023
Excellent experience! Lee was very helpful and knowledgeable and answered any questions that we had. He had everything ready the day that we picked up our new car - all ph Lee was very helpful and knowledgeable and answered any questions that we had. He had everything ready the day that we picked up our new car - all phases of our purchase went smoothly - Thank you More
by cherw
Employees Worked With
November 05, 2023
Great experience! Very helpful and knowledgeable. Helped us get the interest rate we were looking for! Very helpful and knowledgeable. Helped us get the interest rate we were looking for! More
by jmdubanowitz
November 05, 2023
It has always been a pleasure to deal with Mike and Cole and is a major reason that we continue to deal with Matthews. We are always greeted by both when we are in the building and like to consider them as and is a major reason that we continue to deal with Matthews. We are always greeted by both when we are in the building and like to consider them as friends. The service department has treated us well when we have brought any of our vehicles in for routine maintenance, and, since we live about an hour away, get us in and out fairly quickly. We have formerly purchased Mazdas and now a Subaru but have also found two F-150s here as well. Always a pretty good selection to chose from. More
by dturner17
November 05, 2023
Very attentive and understanding. Bill Kalka took the amount of time with me that I needed to choose the RIGHT CAR for me. Scott was good to work with as well. Bill Kalka took the amount of time with me that I needed to choose the RIGHT CAR for me. Scott was good to work with as well. More
by cyndyadler
November 04, 2023
Marissa was polite and professional. She made me feel welcome and answered all my questions. She made me feel welcome and answered all my questions. More
by danbeacham9
Employees Worked With
