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Matthews Import Center / Subaru / Kia
Vestal, NY
586 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
November 16, 2023
Richard French and Cole Sevey provided me with excellent service transitioning my lease end into a purchase of the vehicle I had leased. They went above and beyond helping me to finalize all the paperwork service transitioning my lease end into a purchase of the vehicle I had leased. They went above and beyond helping me to finalize all the paperwork and service work (undercoating) and were able to get me on my way home very quickly. More
by BOBJBUTTS
Verified Customer
November 16, 2023
Friendly. The prosses was handled in a professional way. It also was a nice surrounding geared for a dealership. All I am waiting for is my stickers for in The prosses was handled in a professional way. It also was a nice surrounding geared for a dealership. All I am waiting for is my stickers for inspection and registration to come in the mail. Thanks for the experience. More
by lamontreukauf43
November 16, 2023
As usual it was a great experience. Lee Brown was superb as well as evetyone else Lee Brown was superb as well as evetyone else More
by richardot82749
November 13, 2023
Excellent customized service experience geared for 100% customer satisfaction. I highly recommend this Kia dealership. customer satisfaction. I highly recommend this Kia dealership. More
by Mr. OEM
Employees Worked With
November 13, 2023
It was great took me right in found a car quickly and effortlessly. Everyone was so helpful. effortlessly. Everyone was so helpful. More
by thombs39
November 11, 2023
Great no pressure sale. Bill is top notch very good at his job. The only problem with the new world of buy cars is the availability of models. Bill is top notch very good at his job. The only problem with the new world of buy cars is the availability of models. More
by archinout
November 11, 2023
Absolutely amazing! Will definitely be back in the future to purchase another vehicle! Bill was amazing and explained everything very well! Will definitely be back in the future to purchase another vehicle! Bill was amazing and explained everything very well! More
by Thomas Roe
November 09, 2023
Amazing experience start to finish. Highly recommend Mike MacNeal a best salesperson ever!! Love my new car. Highly recommend Mike MacNeal a best salesperson ever!! Love my new car. More
by susanmoss
Employees Worked With
November 09, 2023
Lee Brown was great to work with. He made the buying process run so smoothly. He answered all my questions honestly and was very well versed in all Subaru products. He was also very k He made the buying process run so smoothly. He answered all my questions honestly and was very well versed in all Subaru products. He was also very knowledgeable with all the necessary paperwork needed in acquiring a new vehicle. I would highly recommend Matthews Auto. Keep up the great work! More
by jackiejaracole
November 08, 2023
Everyone was very knowledgeable, helpful and friendly. They went out of their way to help us. They went out of their way to help us. More
by jsvanslyke1
